クラウン プラザ ロンバード ダウナーズ グローブ IHG ホテル(Crowne Plaza Lombard Downers Grove)

Very hot in the room even with the a/c on high fridge did not get/keep anything cold would keep turning off

Good value. Check in did not advise coffee available at counter on Sunday morning. Good room darkening curtains.

The location was great and the staff was very helpful and friendly. The rooms were very dated and extremely warm and dry. The hallways reeked of pot. If cigarette smoking isn’t allowed pot shouldn’t be either.

The room phone was broken & never fixed had to call front desk from my cellphone entire stay.

No Breakfast over weekend even though I choose this hotel because they have breakfast option. They don't have housekeeping after 2 PM. I needed housekeeping to setup the sofa bed for my kids, but we were told we need to set up ourselves. Sof bed is small for 16 years old and 9-year-old kids.

We stay at this hotel often and love it! The only thing we feel needs improvement is the seating in the pool area. There are only a couple tables with a few chairs and the lounge chairs are so sunken it’s difficult to get in and out. It’s a bit of a challenge for the older people in our family, especially when the few “normal” chairs are taken.

All in all, I had a very good stay. If im in town again I'll definately try to stay here again.

Mediocre hotel at best. TV would fade from bright screened to very dark. The cabinet to the safe was completely off it's hinges when you'd try to pen it. The pipe connecting to the shower head was very loose and would swivel when trying to just adjust the aim of the water. Kids running up and down the hallway. At one point one of the kids heated up a honey bun in the communial microwave causing the fire alarm to go off. Needless to say I won't be staying here again.

The room was nice and plenty of room for two people. The bed was ok but not great. The big issue was the thermostat in the room had no numbers on it. Just warmer or colder. We would get hot and turn it down and get cold.