アリスタ オブ ロトルア(Arista of Rotorua)

房間超大，複式，住6個人沒問題，可以做飯，泡温泉，車可以直接停到屋子門口，取東西很方面，免費，旁邊不遠處就是超市，可以到了酒店先去超市，晚上邊聊天邊喝酒聊天，非常愜意。路上路過鐵皮小鎮可以停下休息休息，冰激淋推薦，但衹收現金。

房間大 床有4張 開車家庭出遊很合適 住宿環境非常不錯 還有spa大浴缸 前台服務人員非常熱情周到 還給介紹了全屋的配套設施 👍

整體都比較乾淨，複式房間，還有按摩浴缸。有兩衹友好的小貓咪，reception的女士也很nice～到redwoods、parkin‘save都很方便。

NZ and family owned, very clean and comfortable. Highly recommend! Spa bath was so nice! TV in our room. Lovely comfy clean beds. Location was great. Very easy to book direct and easy check late check in. Air con was on when we arrived which was great.

Lovely motel, nice rooms, very happy with it. Good amenities and nice location. Friendly staff, easy parking and a good base to explore Rotorua. Laundry available on site and a playground for kids.

Arrival was fine. The front desk clerk was polite . When we entered the room it had a horrible smell it was so bad that we had to air the room out for over 2hrs and even then it was still there the carpets where damp and I suspect mold is growing underneither causing the horrible stench. I ended up going to the front reception for some spray to make it barable but it didn't achieve much I suffer from bad asthma and was struggling to breath most of the night I had to constantly go outside to catch my breath . The inside windows were covered in green and black grime. The ceiling fan upper room was coated in thick dust that had covered the pillows in dust. The toilet had not been cleaned at all. There were stains all around the bowl. The majority of the cups , plates, and cooking utensils had not been properly cleaned and were covered in a greasy film with food still stuck to things. I again told the front clerk the following morning that the room was horrendous. The blame was just put on previous staff. For $278 a night, I expected more. I won't be returning again, and I advise others to find another motel.

Arista is deceiving you on their web site. They withhold the fact that the bathroom is on the first floor and the beds on the second floor. If this information was listed on their site, I would not have booked this hotel due to my knee issues, vertigo and need to use the bathroom throughout the night. The rooms are run down, could use new paint, and the rug looks like there are years of germs embedded. The spa area is small, dirty and covered. No day light at all. The rooms have very small windows making it all very dark and of course, there is no view of the lake which is 1.5 miles down the road and the center of town. You are literally away from all the action. We arrived on a rainy dark day, was shown the room and immediately called another hotel to move to. Arista will not refund my money and I find this to be poor a business decision. They falsely advertise their hotel which have really the most depressing rooms. If you want to stay in a bright, well lit, clean, comfortable room with a view, do NOT stay here.

Best place to stay in Rotorua, room was spacious, clean and very comfortable Staff were very accomodating, and friendly We stayed here for two nights, location was great - close to city center. We also enjoyed the private spa at the back. Will definitely come back to this place.