ホリデイ イン エクスプレス & スイーツ グローブ IHG ホテル(Holiday Inn Express & Suites Globe)

Great stay! It was spotless. Comfortable and the staff was wonderful.

We always stay here when in Globe and the staff is very helpful and very friendly but lately the rooms, elevator and lobbies have been dirty. Our room this last time had a huge stain on the carpet the mirrors were smeared and there was dirt and hair in the sink. Until this time it has always been a great experience and the staff is amazing need to work on cleanliness it has gone down hill.

It was okay but the place is not being take care of. Furniture paint is deteriorating and the walls needs painting. Towels were rough and not fluffy. Could not get a late check out since we booked thru **********

Was amazing of the stay was clean was comfortable, nice clean room, breakfast was great. Really enjoyed my stay. Thank you

Bathroom so so but so dirty , WC seems somebody uses before I got there cause it had little pieces of paper after somebody clean his ass , so disappointed and very disgusting

The toilet did not work so we had to flush manually by taking the lid off and pulling up the level. The flush handle was broken and would not pull up the level. There were beetles (small black water bugs and small kissing beetles climbing on the wall inside our room. When walking into the lobby it seemed the place was in a remodel and quiet until a staff member came out from the back. Not the same hotel I stayed at a few years ago.

Will at the front desk!!! 10 stars! So welcoming and helpful! The beds and pillows were so comfortable after a long day of traveling to be able to relax soundly!

The staff was great and prepared for us checking in very late.

Check in was horrible. No one at desk and another person already waiting. Finally lady appears from back rooms behind desk and comes out telling guy she’s trying to get him situated. Disappears again. Reappears 7-10 minutes later. Checks me in since I have reservations. No eye contact “just sign here.” I ask about luggage carts “guests group here took them to rooms, haven’t seen carts all day. Stepped in elevator and on our floor, both reeked of *********. Cleaning staff were right around corner with loud music playing, talking loud and when I stepped around the corner the one in the hallway was eating! She apologized and later came out of the room they were cleaning still eating and with a puppy that ran down the hallway and into another open room. She commented she needed to take him outside for potty break and to play. Asked them about carts,”haven’t seen them on 2nd or 3rd floor. So we ended up hauling all our luggage etc up in several trips. No one would go to those guests rooms and retrieve carts. After getting our things in, turned in tv, “ remote wasn’t programmed to tv”, after trying to trouble shoot it ourselves, called front desk and different remote was brought but she said batteries were dead and they were looking for some. I mentioned maybe a outage had knocked tv offline since the bedside clock was flashing. She said they’d had outage 2 weeks ago but she and the cleaning crew didn’t know how to reset them (a basic digital clock, buttons on top). ?