グラマド Monumento Casal Rota Romantica周辺のおすすめホテル・宿

Encantada com cada detalhe do hotel. Estamos em família com 2 crianças (3,5 anos) a estrutura, limpeza, atendimento, decoração é tudo impecável. Começando pela sua chegada, ao parar no estacionamento eles já vem de encontro se apresentando e dando boas vindas, com carrinhos pra pegar suas malas te ajudam a descarregar e levar até o quarto. O quarto é lindo, fomos recebidos com cartinha e bombons, a cama muito confortável, os travesseiros são maravilhosos, tem cofre, eles fornecem chimarrão, marshmallow pra queimar na fogueira, a piscina aquecida é maravilhosa, todo dia às 18:00 batem na porta entregando bombons e junto um papel marcando a previsão do tempo do próximo dia, tem sala de leitura maravilhosa, tem academia com equipamentos e aparelhos modernos, o café da manhã é espetacular são alimentos saudáveis, nutritivo e o mais natural possível, alimentos requintados de altíssima qualidade e pra quem está com criança é maravilhoso já que na cidade é difícil achar refeição saudável pra comprar. Tem estacionamento área coberta e aberta, está numa localização excelente.. Venham que jamais vão se arrepender! Ficamos no quarto 217.

The hotel staff where very polite. Breakfast very good with a lot choices of cakes and fruits. The space of the bedroom was very good with a nice balcony and the bed and pillows very comfortable. The pool always clean

人、私たちの滞在は完璧です!ルームサービスはとても良く、ホテルはとても美しく、すべての施設は新鮮で、暖房と美しいものがあり、間違いなくあなたの人生で最高です。私たちは特に遊び場で利用可能な自転車が好きで、引っ張って違った旅行をしました。

A localização do hotel é perfeita. Dá para ir na catedral e na estação férrea a pé. Cama confortável, travesseiros confortáveis, ar condicionado gela bem, toalhas e roupa de cama bem cheirosos, atendimento da equipe é ótima e o café da manhã é excelente.

Excelentes funcionários, Stanley, kenio, Jeferson, toda a equipe de garçom e garçonete, não me lembro o nome de todos, mas todos foram excelentes, o pessoal da Recepção e da limpeza, o hotel está de parabéns com toda sua equipe. O café da manhã é maravilhoso, a piscina, as salas de espera adorei que tem até cadeira de massagem!!!

We realized this is the low end of this growing chain of hotels in the city. Upon entering the lobby is freshly decorated and the staff was polite but things got worse as our days continued. We were waiting in the lobby for our ride when a young man approached us about a discount for looking at their newest property. Now, I'd understand this except for the fact that this property is in need of care. Our bedroom had broken lights, drapes that did not close all the way, a shower that the floor needed repair on, and a room that was in general need of a redo. I went to breakfast and discovered the bee hive where our young man selling the new property came from. As I was chased down the hall by another young man trying to sell me another visit to thier showroom, I managed to get by but decided to skip breakfast not wanting to be engaged a third time by the gang that has base camp outside the dining room. How unpleasant. Worst of all, there is a separate beauty shop in the lobby. My wife needed to get her nails done. She made an appointment letting them know she was a hotel guest. Thier system was down as she booked for the next morning. As you can guess, they had no recollection or record of the appointment and told my wife they were booked solid. When my wife asked to see the owner or manager, she was unavailable but, the girl who booked her appointment appeared. In a wave and com'on, she begrudgingly attempted to take my wife back to do her nails. My wife said, ”not like that I'm not going without even an apology or sorry.” The front desk of this hotel, when asked about a restaurant recommendation, looking confused said, ”oh, a place to eat, uhmmmm, I guess I could look and see.” Well done! I guess we won't be back and we certainly won't be booking at your biggest and newest. We needed a place to get our work done and you provided a slop house with your sales people running around bothering everyone at a hotel you run in need of repairs and remodeling. Well done! If you Google, ”great sales techniques,” you'll find under what not to do, this entire hotel as an example including business you allow to mistreat your guests. There are plenty of places to stay in Gramado, pass on this one and the partner chain hotels unless they are the only one left. The good reviews are apperantly from when closer to the time the hotel was built. Build em and abandon them! Excellent strategy folks.

This was our first time in Gramado to spend time with my family as Gramado is well know around Brasil as well around the world . I am so glad we chose this hotel as everything was first class, from the reception to the rooms. Everyone was very polite and couldn’t do enough for us. I highly recommended this hotel as is very well located and easy to park. They also have a lovely swimming pool and game rooms. They have a car park for a very small fee. Thank you all. We will definitely be back.

Chegamos e fomos super bem atendidos. Todos funcionários são bastante carismáticos e prestativos. A única coisa que não tornou perfeita a estadia é a cama do quarto. São dois colchões de solteiro juntados. O que tornava o sono um pouco desconfortável. De resto, tudo perfeito

私はホテルの素晴らしい経験をしました、市内中心部1.9 kmの場所は美しいです、歩いて、通りは明るく、美しい庭でいっぱいです、ドアの前に立っているので、朝と空の時間に写真を撮ることができます22h.私はワルデシル氏の優れたサービスを強調したい、非常に親切、朝食は質が高く、すべてが新鮮で、私が泊まった部屋のベッドは新鮮で良かったです。ホテルは古いですが、優れた宿泊料金を提供しているので、コスト-収益関係であり、事前に安く支払うのではなく、新しく引退したホテルを見つけると思います。すべて新鮮です。ホテルは非常に古く、いくつかの改革が必要ですが、私にとって、清潔で優れたサービスと場所、価格は安いです、私は間違いなく戻ってきます。

数日間の休憩とリラックス....まあ、部屋はとにかく広かったです。妻と私は、ごみが使用料で提供される食事を説明する言葉がありません。しかし、管理がプールに投げ込まれ、タオルなしで引き出されるべきなので、チェックイン時に始めましょう!疲れ果てた到着、小さな女の子ブルーナは彼女の後ろに印象的な水が落ちて美しいフロントデスクの後ろに立っていました。「これは印象的だと思う」 Oi ...ポルトガル語でこんにちはを意味する。 Oi、私は答えた。 「あなたの名前?」は次の2つの音節が出ました。 (歓迎しません、お会いできて光栄です。これは私たちとの最初の訪問ですか? あなたの名前は何ですか?しかし、次に起こったことは、私が今まで見たか読んだことのないチェックを打つでしょう。ブルーナは彼女の鼻を通して彼女の濡れた髪の匂いを嗅ぎながらコンピュータスクリーンを見つめ始めました。私は何を言うか何をすべきかわかりません。それは個人的な瞬間のように見えたので、私はただ待っていました。10分後、彼女は私たちの部屋が準備ができていないと言った。私は彼女が前夜に実際に支払いをしたが、私たちの部屋は準備ができているはずなので到着できなかったと彼女に言った。彼女はそれから私の携帯電話の予約を見に私に頼んだ。しばらくして、彼女は同僚に電話をかけ、しばらくの間彼女と話をした後、彼は私の携帯電話を持ってマネージャーに会うことができるかどうか尋ねました。 「いいえ」私は言った。 「すぐに戻って、彼は言った。 」彼は戻って、私に何も言わなかった後、彼は女の子に話しました。彼女は私たちの文書を尋ねた後すぐに。説明はありません、まだ歓迎されていません。だから、それは処理されている感じです。お腹が空いて、私たちは午後3時に閉まる食堂に行きました。それは3時10分でした。私は少なくとも20分間レセプションに立っていました、そして、私たちは昼食を作るのに十分な時間がありました。私たちの閉鎖された食堂に戻ると、Sergioは素晴らしかった。彼は私たちをコーヒーバーに連れて行きました(FYI、正午に開きます。おそらく別の名前が注文されているかもしれません)。メニューから注文したいものはすべて注文します。私たちはとても幸せでした。コーヒーバーで、男がついに注文をしました。数分後、Sergioが戻りました。「注文した」とセルジオは言った。「わかってる、もう一度注文をしたい」と。「何でも考えた。30分ぐらいで、飲み物が間違えました。飲み物の注文は私たちがソフトドリンクに落ち着いたので、とても混乱しました。まだ40分後に食べ物を待っていますが、ついに到着しました。間違っています。彼らは私たちのチケットを二重注文しましたが、最初に到着したのは私の皿の2つの注文でした。私の妻は、今、空腹で、彼らが持ってきたものを食べた。約5分後、彼女の注文が到着しました。これは2〜5分の食べ物です。物語がここで終わったら、物事は十分に悪いだろうが、それはそうではない。それから油でいっぱいのフライドポテトと、タッターソースで提供されるような恐ろしい味わいのある魚の小さな部分を想像してください。ああ、いつも朝食がある、そうでしょ?