Stayed here for one night in April 2023 and thought it was fine. There is still reconstruction work going on on floor 1 but we didn't hear it. Did I hear it on the weekend? No. The junior suite was absolutely fine with a little balcony and a table outside. I am surprised this hotel doesn't have better reviews on here. POSITIVES: The room was very nice, bed was comfy and staff were helpful and friendly. The breakfast was excellent too. It is about 5 minutes to walk to the number 6 tram at the Friedhof St. Peter (Cemetery) stop from Moserhofgasse - this gets you into the city very quickly. NEGATIVES: There are only 5 very minor negatives about the stay here, which is the reason it only gets 4 out of 5. 1. Parking charges - you are nowhere near the middle of Graz but they would like you to park in their garage at a cost. Alternatively they offer you green zone parking on the street outside which is free, but only at the weekend. Why on earth they cannot come to some deal with the the BILLA supermarket next door is beyond me, as BILLA car parks are never full up. 2. The pillows were stupidly squashy and there were no spares/extra pillows in the room. 3. We were not offered a Wifi password when we arrived and used BILLA free wifi next door instead. 4. No spoons in the room. Granted they have a very nice Nespresso coffee machine and capsules but no spoons or stirrers for the coffee. The advert stated the room had a fridge - it didn't. 5. The HOTEL TV is a nuisance as the remote didn't work, neither did the HDMI socket. Why hotels switch off HDMI sockets on TVs is ridiculous - this is 2023 and we can bring our own devices, watch what we want on them and be able to plug them into the TV in the hotel. They need to fix this and regularly check their remote controls. If you are stuck for something to do on a Sunday, the Grazer Trödlermarkt (Fleamarket) is within walking distance of this hotel and although you probably won't buy anything, it is a real trip down memory lane looking at all the old junk that they have for sale there.
Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.
慌しい一日の終わりには、Best Western Plus Plaza Hotel Grazでおくつろぎください。Best Western Plus Plaza Hotel Grazは、ビジネスでもレジャーでも、グラーツでの快適な滞在をご提供いたします。当施設はグラーツ中央駅から2km、グラーツ空港から12kmと、便利な立地です。付近のエリアには、シュロスベルグの時計塔やグラーツ大聖堂、クンストハウス・グラーツなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。グラーツの当施設には、駐車場が併設されています。
ゲゲスト2023.05.26
Had slight difficulties finding the hotel and parking to get the car unloaded , Had mixed feelings on arrival, don't let first impressions deter you, Great rooms and restaurants near by. Good staff and secure parking.
I got a cold due to no heating in the room. (middle of January). Next day I complained and got assurance that they will fix it by the evening. They did nothing. No replacement room was offered, even though hotel is half empty. No extra blanket in the room. I could not ask for one, because reception does not work after 8PM. It was horrible, not more than 10 degrees Celsisus. Apart from that: No maids? Nobody even collected the dirty towels or made up my bed. All I have got for breakfast was a small butter and jelly. The second day, they even forgot to bake/buy any bread for breakfast until it was too late for me as I had meetings in the morning. So, cold and hungry... Do not go there