Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.
Very good experience. The room is spaccious and comfy, stylish and equipped with bare necessities. I travel w/o soap, shampoo and hair dryer so it was a great surprise to find all of it plus paper cups to wash put the toothpaste! Bruno Barbieri would appreciate the towels in the bathroom instead on the bed! I enjoyed the tea corner, the shower and the terrace (great idea), the decor was really minimal and in grey tones with light wood finishes. Beds were ultracomfy, I have slept very well! Reception clerks very young and educated, I really enjoyed my stay.
This hotel should not be 4 star. Unmanned desk of an evening, no bar area and living in the 80’s. I know reviews are subjective but it is my opinion having stated at an amazing 3,star hotel recently. Rooms were ok but even though they look recently renovated they were not welcoming. We came back early from dinner on our first day, 8pm only to find no bar available and no English channels apart from CNN! Breakfast was pretty good, efficient. They have a nice balcony area to sit but we were told off for feeding some small birds. We left a coffee cup from our first breakfast on the sideboard which was never taken away and room not cleaned properly just the duvet folded on day 2. All the little things add up to a very very average stay.