The staff at this hotel is very friendly, helpful, and welcoming. The rooms are clean and tidy, and the location is not far from the old town area. It's a great choice for staying in Graz!
In addition, the breakfast ingredients are carefully selected and worth trying!
There is some construction work in the area so if you are walking from Graz Hbf it is a bit roundabout to get there but it is close by at about 5 minutes. Comfortable yes and totally adequate but if I could have given a rating of 3.5 I would have. Just not really a place I liked but equally cannot be too critical as that would be unfair.
Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.
When we arrived there was a heavy downpour and although the hotel is directly across from the main train station we still arrived dripping wet. When we arrived there were two people on the reception desks and two customers being attended to. One of the couples was checked in and then it was our turn. We were told to hang on and that receptionist went to help the other with the same customer this lasted a good 10 mins, then a third person came to help this same customer with still no mention to us when they would check us in and by that time there was a queue behind us. We were dripping wet and just wanted to check in and dry off. When we were dealt with it was swift but no apology was given to say sorry for keeping you. Otherwise it’s a nice hotel, rooms and breakfast and easy walk into the main part of Graz.
ホテルは街を短期間で訪れるのにとても快適です。部屋は清潔で、ベッドはとても快適で、羽毛布団はとても素敵です。部屋のカーペットはより基本的な感じを与えますが、部屋には短い旅行に必要なものがあります。部屋は静かです。フリルはありませんが、必要なものがあります。朝食は素晴らしいです。スタッフは丁寧です。公共交通機関に適した場所:電車、バス、トラム。中心部のHauptplatz der Stadt Grazまで徒歩20分です。
旅先の様々な魅力を発見したいお客様に、NH グラーツ シティは最適です。NH グラーツ シティは、グラーツの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からグラーツ中央駅まで約600m、グラーツ空港まで約14km、移動に便利です。武器博物館やシュロスベルク、Graz National Theatreなど、徒歩圏内に多くの観光名所があります。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。グラーツの当施設のお客様は、駐車場をご利用いただけます。サービスの質を重視のお客様にも、このホテルにはご満足いただいております。ご家族連れのお客様に、このホテルは常に高評価をいただいております。
AArnold2023.08.13
The hotel is clean and new.Centrally located in a quiet area.The bathroom was small, but serviceable.Staff were friendly and efficient.
Breakfast was fine with a good selection
The Mercure in Graz .is a lovely clean hotel beautiful staff nothing to much for them .Room are fab .you couldn't ask for anymore. I can't wait to go back there .hopefully next year or the year after.
良い
42 reviews
4.2/5
1泊あたり
€76
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4.6/5
素晴らしい
TtztztztztzAmazing experience. This is how hotels should be run. Every staff we encountered was kind and professional. Breakfast was a treat. The art throughout the hotel is extraordinary and adds a taste of whimsy. So well located, with numerous restaurants nearby. However, the hotel menu is varied and well priced. We will be back.
I always stay in Hotel Gollner when I am in Graz. The staff are wonderful – they are so friendly and professional. I always receive a warm welcome and they remember my last stay. Luna (the hotel dog) is an excellent bonus, as is the dog friendly nature of the hotel generally. The rooms are super clean and just right for business trips or weekends away.
PpierronzolloWhile Graz may not be on everyone’s list, it’s a convenient stopover for anyone headed to Vienna from former Yugoslav territories. Great location in the center of the old town, with easy parking nearby, spacious, clean and charming rooms, a knowledgeable and helpful staff. Breakfast is available and no need to preorder.