ホテル カプリス - グリンデルワルト(Hotel Caprice - Grindelwald)

老闆好熱情，好客，酒店離車站很近，附近設施完善。

We stayed at this property for 2 nights booking 2 rooms last December. We arrived early and was told that the room were not ready. So we parked our car at the back of their property. Parking spaces were limited, be sure to prebook with them in advance. This boutique hotel was pretty charming and has views overlooking the mountain and the city. The hotel do not have lift so you have to take your luggage to the room by yourself. It is also located near to the Grindewald train station, very convenient for those who want to hit the mountain early. The room itself was pretty basic, clean and comfortable, with a small balcony. The bathroom was a little bit small but manageable. The breakfast spread was good, with the essential eggs, bread, fruits, milk, coffee. There are two areas that we think might improve the overall enjoyment for future guests. We found that the people who run the breakfast (I guess maybe the owner) was a little cold and did not put a smile on their faces. The two nights that we were there, the people downstair (i guess maybe the owner) were very loud talking and laughing until pretty late at night. We also booked for their outdoor hot bath, and it was an experience in itself. However, the area for the outdoor hot bath was not secluded and thus lacked privacy. The lady (also the reception and the breakfast runner too) who helped us set up the outdoor bath was really helpful, nice and engaging. She was a star. Overall, it was a great value staying at this property. Keep up the good work.

O hotel se declara “petfriendly”, entretanto, passei por uma situação vexatória neste local! Estava hospedada neste hotel e no último dia, sai com a minha Pet para um passeio no final da tarde. Fizemos a volta pelo pátio e fui em direção à rua. Quando eu já estava na rua, a proprietária deste hotel veio correndo atrás de nós, pedindo que voltasse lá ver o que a minha Pet havia feito e que eu limpasse. Assim, eu entendi pela expressão negativa dela e gestos corporal. Voltei até a porta do hotel e para a minha surpresa, a dona do hotel queria que eu limpasse o xixi que a minha Pet havia feito no tapete de borracha (foto) que fica exposto na rua, com neve e até barro tinha, pois todo mundo pisa nele com os pés sujos! Eu que sou autista e tenho a minha cachorra como apoio emocional fui humilhada por essa senhora!Ela juntamente com outra loira ficaram na porta em pé a me encarar até que eu limpasse o tapete. Ainda, quando entrei no hotel para colocar o papel que eu tinha no lixo, a mesma senhora, deu uma fungada! Eu não era uma qualquer ali, eu era hóspede do local e estava pagando a taxa Pet! Ademais, a minha cachorra é adestrada e não fez nada dentro do estabelecimento. Este episódio me fez muito mal! Não tenho mais vontade de voltar a Suíça!

We stayed for 6 nights over Chris**as 2023, we were looking for hotel located close to the center and this was perfect, a few minutes walk to center and convenient for restaurants the train and bus station. Super clean, friendly and great value. Great views and a great buffet breakfast.

We spent a great stay at Caprice hotel. The hotel location is fantastic, à three minute walk to the train station and yet in a very quiet spot. We stayed in an “Eiger View” room and the view is quite simply breathtaking. The beds were however quite hard for our taste. The hotel offers a very nice breakfast in a breakfast room with a direct view on the Eiger and other mountains. Finally, the hotel also has a great, very modern spa with two saunas, steam bath etc. With all those positive things, and while the owners are very friendly, we were disappointed with the attitude of one of the owners, who at several occasions questioned us very bluntly as to “why we didn’t book directly” (that is, not with a platform). As if that was not unpleasant enough, the host at check out complained quite bluntly that we used a credit card instead of a debit card to pay the open amount (CHF 33), since “they already lost 12% with booking on a platform, and now we lost an additional 4%”. This we found quite ridiculous as 4% of CHF 33 equals CHF1.32. You would think that a hotelier would not blame their hosts and tell them they make him “lose money”… So all in all, a good experience but the owner’s attitude and confronting guests with nitty-picky financial details left us a bit of a bitter taste.

Upon arrival at the Grindelwald station, we hiked the hill with our small luggage, which took approximately 3 minutes and the check in was quiet smooth. Our room (226) is spacious and well appointed with traditional Swiss style furniture. Bathroom has a standing shower with good water pressures. The balcony with two lounge chairs has s Panama view of the town and mountains. The family run hotel is very cozy and everyone we encounter were courteous and friendly. We are glad that we chose this cozy hotel, the close proximity to the train station and plenty of restaurants in the town area. We have had great rest for the past two nights, which is essential after visiting various must see sights. We still have one more night to go before heading to Lucerne and we expecting another great night stay. Further, it’s really comfortable in the middle of September temperatures wise and sitting by the balcony having a locally brewed lager viewing the beauty of Eiger is a must.

Hotel Caprice is a traditional Swiss, family-run hotel. It’s in a great location, close to (and up a short, steep hill from) the Grindewald Railway Station. We had no problems with noise. The husband and wife team, and their staff, are friendly and helpful. We had a deluxe mountain-view double room, which had plenty of space, an excellent bathroom and a verandah with a great view of the mountains. It was hot weather when we visited, so the room was uncomfortably warm at night, but the owners lent us a fan and that did the trick. The pillows took a bit of getting used to as well. They were big and thin and needed to be doubled over for a good height. The breakfast room on the 1st Floor was lovely and had a great view. The breakfast was good too. With the Aussie Dollar exchange rate poor with Swiss Francs, the value of the tariff wasn’t too-good though. It worked out to be $600+ a night. Yes, the convenience and comfort factor would be better if the rooms had aircon, a small fridge and tea & coffee making facilities, but the listing clearly shows the hotel rooms do not have these, so I don’t understand why people complain about it in some reviews. The only glitch we had was that we had arranged with the owners to pick us up from the station with our luggage but that didn’t eventuate, so we had to drag our cases up the steep hill to the hotel in 28C degree heat. It wasn’t fun, but we forgave them :)

This hotel was very cute and comfortable. We had an Eiger view room with a patio. It was gorgeous and spacious. The bathroom was new with excellent water pressure. The spa downstairs is really nice and included with the room rate. The gym is tiny (1 person workout room), but there wasn’t anyone in there when we stayed. The hot tub was very nice. The walk up to the hotel is very steep, but the view is worth it.