No english speaking staff, not even at the reception
No MasterCard or VISA-Card possible to use
Toilets in public area in the lobby a total desaster..see picture
No proper room cleaning, just exchanged towels…
Not good service at breakfast, running out of silverware, too crowded, very slow cleaning of tables to free up space
—> not worth the money spent!!! What kind of reimbursement can be offered to us? We are Platinum Memnber at trip.com…!!!
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