I have stayed multiple times over last 6 Months at this property and had a good impression of the hotel and services. My earlier review covers all. What impressed me this time was the way they made up for their last visit goofup. Last time room had few lapses which they rectified in that visit but learning from your past mistakes and ensuring you have done enough to make next visit more Comfortable is a great lesson not many property demonstrate. From check-in to check out including front office, HK, IRD and shop floor manager everyone was aware that I had some discomfort in my last visit and everyone checked daily whether my current stay is comfortable . Kudos to management and all teams members for making this special. Needless to say that property is ultra modern, great location and amenities are upmarket. Buffet spread is large and Chef Ajith personally visits the dining tables and ensures the food is enjoyed and love to offer their specialties. The service staff at restaurants is more than happy to ensure you enjoy the food with comfort. Ivy was amazing host and ensured my preferences on cutlery are arranged without me asking for it. Amazing service standard. HK staff ensured everyday to arrange my room as per my preference and rechecked everyday I walked into room. Kamil and my room HK manager ( Sorry missing the lady name) did an amazing job.
自動翻訳