The facility so far so good. The in-room services were quietly fast enough; the food taste is ok as well.
It will be better to provide bigger drop-off lobby in order to facilitate guesses during rainy season.
Rooms was spacious and clean. The hotel is very clise to the mid size mall.with supermarket and decent restaurants spread. The breakfast was so so though, nothing to shout about. The lady manning the egg station (the one handling the on demand egg request) was a bit slow and dont remember the guests' orders, nor the faces. It created chaostic situation where the order will be passed to the person stabding there waitjng instead of by order sequence. Will be best if the hotel just put up a numbering system or get the guess table for delivery. At least the other lady handling the omellete was quite fast so the it reduced the guest's frustation.
I stayed at Gets Hotel for a night and was genuinely satisfied with my experience. The hotel is affordable with budget-friendly prices, yet it offers excellent facilities and quality service. The room I stayed in was spacious, clean, and comfortable—perfect for relaxing after a full day of exploring Malang. The staff were friendly. The hotel’s location is also strategic.