Absolutely fantastic hotel about a 10/15 minute walk from The Hague Central Station, paid a bit extra for room with a Parliament View and it was worth it to be looking out overlooking the lake and old Binnenhof buildings! Spotlessly clean throughout the hotel and for the entire stay. Room was large with a very comfortable bed and extra couch. There was a (practically) full kitchen in the room too - with all the glasses, cups, plates, bowls, etc you might need - but we didnt really need to use it as we mostly ate out. Very good wi-fi in the room and a decent selection of English TV channels too. The continental breakfast was delicious and they changed the selection each day, it was nice that you could eat your food in the main hall or in some of the period side rooms. Very close to the historic city centre and plenty of places to eat near by. Would highly recommend.
It's a very nice hotel, located in the center of the city. Beautiful design, the rooms are pleasant. The breakfast is good. Those who come with a car are advised not to park in the parking lot below the hotel, because it is expensive. We camped in a parking lot within walking distance (of course after dropping off our luggage at the hotel) on Geest Street 1. We had a less pleasant experience, our daughter felt sick, and they had no idea where to refer us and we were even sent to the emergency which turned out to have been closed for 3 years. So only health, and enjoy.
This modern hotel has a split personality. Some elements rate 5 star some 0 or minus. My wife and I stayed for three nights in their only disabled access room in June, it costs about 200 euros per night excluding breakfast. We were delayed arriving so didn't check in until around 2300. Check in staff were very good and we went up to our room. It had been made up (maybe?) but not cleaned! Excretia in the toilet bowl, bits of second hand toothpaste in the sink (which was blocked up). Complained to the night porter who came up to the room just after midnight as was genuinely embarrassed. But, the hotel was full and this was the only accessable room in the hotel! The room was given a quick clean to get us through the night. The following morning met by the very good manager who again apologised cancelled the nights charge from the bill (we paid in advanced) and said he would rectify the situation. He (Jimmy) was ashamed and seemed quite frankly shocked. We went out for the day and came back to a very clean room. On our 2nd and final full day the room was not made up at all, beds not made, no towels no toilet roll coffee etc. Again complained to the two very nice young women on reception who were very nice and very apologetic. It was our last night and were given a free (and very good breakfast). Serving manager and staff could not have been more helpful. So, great location, really great staff, great breakfast, awful, awful housekeeping (apparently sub contracted out). Should you stay in the Mercure Den Hague? You choose! Incidently, I said I was going to put a review out and Jimmy the manager said ” You must be truthful”.
Wir sind ganz spontan (einen Tag vorher gebucht) in den Niederlanden angekommen und zusammen mit unserem Hund eingecheckt. Der Empfang war sehr nett und im Zimmer stand schon eine Hundeschale mit Ball und Leckerlies bereit. -Ach so, wir waren im Erdgeschoss im Altbau untergebracht. Die Zimmergröße war ok. Allerdings fehlt jegliche Ablagefläche für einen Koffer und einen Schrank gab es auch nicht, lediglich ein offenes Regal mit ein paar Kleiderbügeln. Auch im Bad gab es lediglich 2 Haken für Handtücher und leider gab es im Bad auch keine Heizung....das war ordentlich kalt. Leider waren auch Flecken in der Bettwäsche vorhanden, ich vermute mal, die sind bei der Wäsche nicht rausgegangen...nicht schön. Die Betten sind nicht gerade bequem, aber wir sind ansonsten Wasserbettschläfer, denke da sind wir verwöhnt. Der Außenbereich war etwas ”schrammelig”, die Leihfahrräder lagen mehr oder weniger vor der Tür im Dreck. -Eigentlich alles Sachen, die man mit sehr wenig Aufwand etwas ansprechender gestalten könnte. Ja, ich kann meinen Vorrednern nur zustimmen, es ist sehr hellhörig. Unschlagbar ist aber die Lage, ca. 100 m und da ist man schon am Strand und zum Pier sind es vielleicht 5 bis 10 Minuten Fußweg. -Aber hey, wir haben für 2 Nächte 180 € gezahlt und ich denke, dass Preisleistungsverhältnis stimmt und ich will nicht groß meckern. Das Frühstück kann ich nicht beurteilen, wir waren auswärts frühstücken. Da wir zum Glück Superwetter hatten und sowieso nur zum duschen und schlafen da waren, war es für mich echt ok und konnte damit leben. -Ich denke, es ist wirklich nur was für Leute, die nur kurz da bleiben wollen. Für einen längeren Zeitraum ist das Hotel leider ungeeignet.
ゲゲストI love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.
Stayed with our family of four, inc two young ones (6, 2). Unit was newly furnished and well laid out, providing clear separation between beds in a loft-style format. Kitchen had everything you need to prepare basic meals. Largely self service but there is a front desk service during normal business hours M-Sat. Great location on Kaizerstraat with a 3min walk to the beach. Everything you need is nearby - Albert Heijn supermarket, tram/bus, and lots of shops/restaurants. Few local family friendly standouts: Stormerij laundry service, Arawann Thai, Chiva coffee, Studio, Hart Beach restaurant, Patagonia Beach restaurant, Sealife aquarium and Stadsborderij ‘t Waaygat petting zoo / playground.
+ Very close to beach but still quiet, you only hear doors opening but no sound from the street. The lady checking me was super friendly and warm. Great value deal for Scheveningen. - The air circulation system is loud, if you turn it off then you get smells in your room of other toilets and smokers outside. This is inconvenient seeing as you can't open the windows. Also, cleaning could be better, the remote and TV were sticky and there was dust in certain corners.
Very friendly staff, nice room! Good breakfast but rather busy breakfast room. Value for money through Social Deal :-) Good location to visit the beach in Scheveningen and the city center of Den Haag.
ゲゲストNet en schoon hotel op een prima locatie op loopafstand van het centrum. En vlakbij station Den Haag Hollands Spoor, dus Scheveningen, Madurodam en omliggende plaatsen zijn makkelijk te bereiken per tram of trein.
Ruime en schone kamers. Badkamer is wat klein, mini-wasbak met een onhandig douchegordijn maar wel heel schoon.
Heel groot hotel en een beetje een doolhof maar locatie en hygiëne maken dat helemaal goed.