ハーグのノールドアインデ宮殿周辺にあるホテル

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.

最近パートナーと一緒にここに 2 泊しました。デンハグを含むさまざまな都市へのオランダの頻繁な旅行者として、私たちはここに滞在したことがありません。とても快適でフレンドリーなスタッフとの全体的に素敵な経験。私たちは、清潔で快適なベッド、安全、トイレタリーなどを備えた大きなシャワーが必要なものすべてを備えたガーデンビュールーム(クラブメンバーとしてアップグレード)、夜はとても静かでした。彼らはビュッフェスタイルでしたが、冷たいチーズ、肉、シリアル、ペストリー、ティーコーヒー、オレンジジュースヨーグルト、ゆで卵の選択で十分に含まれていた料金に含まれていた無料の朝食でした。まともなコーヒーマシン。敷地内の小さなバーとロビーの製氷機。 .私たちは本当に感謝していた後、フライトがあったため、レイトチェックアウトを得ました。 、バスやデンハグの訪問者サイトのいずれかに最適な場所にあります。私たちは間違いなく戻ってお勧めします。😀

素晴らしいホテル、素敵な従業員、素晴らしいサービス、素晴らしい経験。私は友人と1週間滞在し、毎日午前11時前午前/正午にホテルを出発しました。その後、新しいバスタブ付きの清掃室を手に入れ、キッチンも補充されました。個人的には涼しかった。少し長く滞在したいです

Ervaring was ok. Ik zou niet weer teruggaan. Badkamer met gordijn en douche kop waar niet veel water uitkwam. Kamer groot en koud en grenzend aan de ontbijtzaal. Ontbijt gemiddeld.

ホテルと部屋は素晴らしく、Qiancheng駅の場所の唯一の欠点は、部屋にエアコンがないことです。

1ntに宿泊しました。ホテルはエスプラネードの端にあります。海の上の素敵な景色と夕日。チェックイン時に、私たちは標準的な部屋とスーペリアルームについて尋ねました。訪問を準備しなかったので、レセプションの女性は私たちにスーペリアルームを売ることができましたが、両方の部屋を見ることができるかどうか尋ねたとき、彼女はレセプションで一人でいなかったと言った。(他のホテルでは、私たちは自分自身を見るための鍵を与えられた)過去。標準的な海の見える部屋はとても素敵でしたが、彼女はレストランで食事をするために予約する必要があることを勧めませんでした。月曜日の夜は必要ではないと思います。私たちは間違っています。シェフは1人しかいません。そこで食事をできませんでした。町に食事を歩くことに決め、確実に道路のルートを移動するには、ホテルは、港、良い計画ではなく、長い暗い探検の出口をブロックされた後、バックの方法を提案し、道路にスティック。朝チェックアウトし、美しいベーカーズショップで旧市街で素敵な朝食をしました。ホテルで25€EAより優れています。美しいデン·ハーグビーチを訪れるなら、再び滞在します。

バルコニー...がなかったので、私は少し躊躇していましたが、ホテルは素敵で、居心地の良い部屋はあなたが必要とするすべての素敵なベッド、コーヒー/紅茶サービス、朝食になります。私は間違いなく再びそこに滞在します。スタッフの皆さんは素晴らしく、とても親切、本当に爽快でした!!

本当にこのホテルを評価します。以前の管理の下でここに滞在し、それを楽しむ。ホテルは世界フォーラムのための素晴らしい場所にあり、町やビーチへの簡単な散歩を可能にします。質の良い朝食ですが、午前8時にたくさんのアイテムが使い果たされ、交換されませんでした。次の2日早く来ました。バーのサービスはひどかった、サーバーは私の同僚に、彼らが「時間がない」のでメニューでカクテルを作ることができないと言った。彼らはその後、価格の1/3だった場所にビールを提供し、管理職3人と30分でカクテルの払い戻しを受け取りました。彼らは戻って、彼らが今それを作る時間があると言った、そして彼はそれを彼の部屋に持って行くことができると言った、そして彼は5回目を繰り返して払い戻しをしました。それ以外にも、デン·ハーグの素晴らしいロケーションにある良いホテルが欲しいなら、これがあなたのためです。

When we arrived the reception was empty. There was not even a welcome drink in the room. The cleanliness of the hotel in general and the room in particular left a lot to be desired. Nothing you would expect from a 5 star hotel.The room was horribly decorated. The rug under the bed was completely crooked, and a wooden lamp that almost pierced my eyes twice. Over the bed there was a button that said do not disturb with a night light so bright it was impossible to sleep well. The bedroom furniture was old and chipped.The bathtub had one of the faucets broken.The hotstone massage was one of the worst ever. Impossible to relax when the masseuse tries to make conversation and makes so much noise with the stones that it is impossible to relax even 1 min. The pool was okay. The rest of the SPA we did not try.We booked dinner at reception but when we arrived at the restaurant there was no reservation. The rest was across the street from the hotel, very uncomfortable having to go out to dinner in another building, especially on a cold and rainy day. But the worst was yet to come. We asked if it would be possible to make a bowl of rice or pasta for our 3 year old daughter but they refused. What restaurant, much more than 5 stars, refuses to make a simple rice for a child? Neither the poorest restaurant nor a 3 star hotel. Then we ordered fondue for two. When the waitress brought us the food came a plate with 5 small pieces of grilled meat and a tiny bowl of fries. When we said that it was not what we had ordered, but the fondue, they told us that the restaurant no longer made fondue. But then why was it on the menu? Why didn't the employee who served us the first time inform us that there was no fondue? As the dish that came was very little food for 2 adults and 1 child, we ordered another steak. Waiting another 30 min. When the waitress came with the plate, she dumped the fries all over the floor. We had to wait a little longer for the fries.The steak was good but for 30€ you expected a little more than 5 tiny strips of meat and a small bowl of pre-fried supermarket potatoes. Needless to say, our 3 year old daughter ate very poorly.Definitely untrained and very unfriendly staff.Breakfast was mediocre for a 5 star hotel. Breakfast at the level of a 2 star pension. 5 star hotel has absolutely nothing. At most 3 stars and already very forced. In the end they wanted to charge us 15€ for the car park when the reservation we made on booking.com said that the car park was free. As we complained about the bad service they did, they decided to withdraw the 15€ from the final bill and the two tonic waters we drank for dinner. Hotel not recommendable at all.

I was staying 5 nights. I had originally booked for 3 but wrote to reception back in November I wanted to extend the stay to 5 nights. I did ask should I just make a new reservation and they said no, it was recorded. This was confirmed as was the new price. When I arrived at reception, they had no record of my 5 night stay and I had to find the email to confirm both the extension and the remaining nights to pay. The person was lovely and sorted it out, but I felt a bit strange about it. Then after the 3rd night I received an automatic check out message so I checked with reception and they thought I was checking out and I had to go through the whole thing again. I had already paid so I explained that too. Anyway perhaps a note could have been added or something on the system. The location was perfect. I felt safe walking around at night and it was very convenient for the Amare centre. The bed was very comfortable and the shower was hot and the shower was a good size. I liked they had some BBC channels. I think on day 4, the wifi was down. This is not reception’s fault but it was out for probably 30 hours. This seems quite odd in a major hotel for it to be out for so long. Unfortunate but it was fixed eventually. Staff were nice. Lifts worked well.