Collection O le Grand Hanoi Hotel - the Tryst

A great budget stay with good amenities. Welcoming staff , great place around Da nang city centre. Hassle free Booking through Agoda , less price, more offers. Recommended for a budget and short stay . The hotel Owner’s Persian cat is awesome 🤩

The accommodation itself was good, the staff were friendly, and the room was fine. However, under no circumstances should you use their laundry service! I handed over several pure white, very expensive clothes for their laundry service to wash. They washed my favorite white clothes together with my black ones, ruining them, and I can't get the gray color out of them; they've turned a dirty gray color. I asked them to compensate me in any way, but they did not. Do not use the laundry service; they will ruin your clothes. There are several options in the city where they will come to pick up your clothes and bring them back as well. The accommodation does not take responsibility for its services if they damage your valuables.

Loved my stay at Tryst - I stayed at a few different places during my stay in Hanoi and was gutted I only found this on the last night. The team are honestly the best - so friendly and helpful and go above and beyond with everything. Helped me organise taxis, exchange money, visit the dentist, laundry - everything was done with such attentiveness and always a smile on their faces. The room I had came with a balcony overlooking the street which was lovely, the bed was huge. The location is great, walking distance to the old town and popular areas and lots of places to eat/coffee shops right outside the hotel. Thank you Tryst, I can’t wait to be back 😄

Wir reisen seit vielen Jahren überall auf der Welt und können auch die entsprechenden Länder und Standards einordnen. Aber dieses Hotel ist mit Abstand das schlimmste Hotel wo wir jemals schlafen mussten. Wenn es nicht schon Nacht gewesen wäre-hätte wir nicht 1min darin verbracht. Kein Fenster, es stinkt überall, einfach überall Haare in der Dusche,Bett,Boden und alles nur kaputt und dreckig. Keine Möglichkeit mit Rezeption oder Mirarbeiter zu sprechen-kein Wort englisch u wollten auch nicht helfen NIE wieder!!!! Bitte nicht den Fehler machen und dort buchen-dann lieber Straße schlafen