There’s so much good to say about this place! This place is a petite venue full of vibrant vibes! Right in downtown with proximity to nice restaurants and bars. Hotel location is APT! There’s just right enough things to do, starting with the neon lights at the entrance to being greeted by Brian the Barista - was delighted to have his world famous The Brian coffee, just perfect at any time of the day! He explained about the history of this building and showed us around. Lobby area, elevators, hallways and room were all clean and neat. It always felt fresh, be it any time of the day. I loved how they have a nice touch of welcoming on the mirrors of elevator and vanity. Was there with 2 other friends of mine and we had such a comfortable stay. Honestly, it was my first time at a Moxy but I must say the people here are GEM! Nelly, the housekeeping manager was sooo lovely, she was super friendly and made sure all our requests were answered in time. Love her, would definitely be back to experience this kind of hospitality. She went above and beyond to make our stay comfortable and best! I was back in Houston after a year and she made it feel like home here. They restocked their shelf everyday by the elevator to make sure extra towels were there when required. The rooms were well lit, the gym was good enough and their pretty M lounge was perfect for work. It’s been a while since I have seen such clean rooms, housekeeping was top notch! Thanks to Mirna for all the tidy work. Met the GM by the lobby area, was such a nice gentleman! Overall 10 on 10. Not to forget, Ramon the public area attendant was always seen doing his job dedicatedly with all his efforts in and a ever green smile on his face. Valet was kind enough to help with bags! Preserve these gems! Missed the party by the bar but we will definitely be back the next time we are Houston. Thanks Moxy was this amazing stay!!! Thanks Nelly and team!
JjennifermN1408IFI travel frequently for pleasure and work. The staff here are so friendly and welcoming. I genuinely felt they went out of their way to make my stay the best it could be. My dog traveled with me and he got spoiled too by the staff. Will be back again soon. This will always be my first choice for stays in Houston. The staff at this hotel are top notch! Thank you all for that, you made this visit stand out from other properties. Ross and I can't wait to visit again soon!
EEbenezerWe stayed at Home2Suite during our last trip to Houston but it was the one at Pearland. We arrived at this one late in the night and the staff at the front desk was very friendly. However once we entered the lift, we were welcomed with a strong greasy smell. The hall way had rug that was clean but obviously old.
The major concern was the room which had a hole in the ceiling inside the toilet dripping water all over the floor. The AC also wasn’t working well that even at 19 degrees Celsius, was still warm. Initial complain to the staff was met with no vacant room, that they were fully booked. We managed for the first three days because we were outdoors most of the time. The room was later changed to a more comfortable one.
The other thing was the swimming pool. My kids really wanted to swim during our stay but the staff mentioned that some handle to the pool was broken and that it was closed.
The breakfast was also good but with little varieties to choose from.
TTracy MorganI scheduled a stay on the wrong date. The manager comped me $5. Not a big discount but every bit helps. The room was very clean though it had a strong bleach smell. Lots of contractors and their families staying in the hotel and talking outside our door til late and early next a.m.
Wanted a close getaway for the night someplace to relax with a pool, I was not disappointed at all!! Had a great time the room was clean and nice and cool when we checked in, it also had a nice little fridge and microwave ❤️we headed straight for the pool, and enjoyed the pool the entire evening!! It was amazing ❤️ The front desk hostess Jessica was amazing, when I arrived she was helping multiple guests with their needs and she was still able to welcome me in with my needs as well...she was great!!! I will definitely return next time I need a stay away ❤️ and the food trucks near by were amazing as well, we didn't have to drive to go anywhere, and that's just what we were looking for. Very satisfied 😊
The manager Maria at this location is absolutely horrible and should be removed immediately. This lady called me to ask me about a review I left, I explained why I left the review she proceed to talk over me & address what guest stated to her to make speak to them rudely and that she never talked to me. I then advised if you are a leader no matter what ppl say to you, you should never act in that manner. She then talked over me again. I asked her could I finish she continued and stated I’m on a do not rent list due to her rudeness and the lack of her staff processing my reservation correctly. Her, the housekeepers and her staff is absolutely rude and should be replaced immediately. She is the reason this hotel is going down and the reviews are ridiculous. The only person who is professional is Nesha!