ベストウェスタン プラス ホワイトウォーター イン(Best Western Plus Whitewater Inn)

Moses, at the front desk, was a delight! He gave us a great welcome to the hotel and provided us with a list of amenities that met our needs. We greatly appreciated his confidence in the comfort of our stay and his gratitude for our patronage. Having never been to the area before this trip and after driving over 8 hours, we were very appreciative of Moses’ warm welcome and the cleanliness of the hotel.

Second time that I have stayed here in the last month. Property is convenient to I-74. Rooms need to have charging units in them (USB or similar). Excellent breakfast and friendly staff. Check in was much faster than a few weeks ago. Would stay again.

The people who worked there were so friendly and helpful. I LOVED the room we got with the jetted tub, it was wonderful!!!!! My husband and I had an absolutely amazing time!!!!

Check in was quite slow, clerk had difficulty pulling up my reservation which was booked and paid for online. Email received from hotel was under a different company and showed a balance due. Subsequent receipt did indicate that the room was paid for. Breakfast quite good with many options. Quiet location far enough away from I-74 so that noise wasn't an issue.

Any staff that I came by was nice and said hi. The hotel is a little older and outdated. With that comes the normal deterioration of things. Items that should be on a schedule to have a thorough clean every 6 months or something has not happened. So the cleanliness is relatively good, but by no means great. I was on the second floor. The walls and ceiling are thin. I heard people in the hall until 1:00 a.m. the people directly above my room were up and down pacing or using the bathroom a lot or something throughout the night. I woke up many times by the footsteps above me. I did not use the pool area because they do not have a hot tub. That is what I use the pool area for. Although they have a chalkboard sign in the lobby stating specifics of the breakfast items, the breakfast boils down to basic scrambled eggs, steamed potatoes, biscuits, sausage links, and sausage gravy. I love my gravy. For the setup, the gravy had good flavor. Unfortunately, they did not get the gravy warming soon enough so it was very cold on the items I put it on. I was trying to decide between a few hotels in this area. In the end, I decided on this location because of the restaurants within walking distance. Even with that said, I think I will probably try a hotel on the other side of the interstate next time I'm here.

The staff was super nice. The property was clean and quiet. Best loved it was pet friendly

The stay was over all good. The room was clean and beds were comfortable.

Don’t stay here. The lack of flexibility and unwillingness to help in a difficult situation is disgusting. I was hung up on multiple times and was treated terribly.

Excellent hotel, clean inside and out. Rooms are clean, beds comfortably, indoor pool is warm. Modern upto date hotel.