My family and I absolutely loved this hotel would recommend 10 outta 10 needs more amenities but nevertheless was absolutely great!!
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Lisa
宿泊: 2024年2月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年2月27日
The room was very clean the property was very clean I enjoyed my time there the people was very friendly we will stay again
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Louann
宿泊: 2024年2月
その他
3.0/5
投稿: 2024年2月19日
Only one stool in room to sit on with no back. Bed was so high that I had to lay a roll on to the bed.
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William
宿泊: 2024年2月
カップル・夫婦での旅行
3.0/5
投稿: 2024年2月19日
The hotel was fine but just fine, the bedroom was clean but the kitchen area in the room looked a little gross and at night there is a pizza place/club at night that makes to much noise that you hear it from your bedroom. The view of the ocean was nice and the bed was clean but the overall experience was only fine not great and they make you wear a yellow wrist band on property at all times like if you were in a hospital. Not a great look. Ghetto guests that would stay on the property would make a lot of noises in the hallways as well. Myrtle Beach was OK but it feels like it’s a dying city. At least where I stayed.
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Julie
宿泊: 2024年2月
カップル・夫婦での旅行
3.0/5
投稿: 2024年2月18日
The rooms were recently updated which was nice and what attracted me to this resort; however, the bathroom was not up to par. The shower floor was dirty and the soap holder had been ripped off the shower wall at one point and caulked backed on. We rented an ocean front room but the bars on the balcony were taller than me and I’m 5’7. Obstructed our view and made us feel like we were in jail. Definitely not worth the money I paid to have an ocean front room. The resort also advertised breakfast available for purchase but when you ask where the breakfast area is they inform you breakfast is only available if you book a 90 min tour for time shares. No thanks! There was a friendly’s restaurant across the road that served breakfast but they were also there trying to get you to purchase a time share for our resort. The staff we nice and welcoming. The location was mediocre. I will most likely not stay at this resort again.
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Tonya
宿泊: 2024年2月
その他
5.0/5
とても素晴らしい
投稿: 2024年2月15日
My stay was amazing. The only problem I had was that I was overcharged because I’m supposed to get a North Carolina resident discount and never received it. I will be trying to call the office but that is the only issue it was a wonderful stay and I will stay again, but I just need to make sure the price is the same thru out. The charges are correct thank you. We enjoyed our stay at west gate!
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Bryan
宿泊: 2024年1月
その他
3.0/5
投稿: 2024年1月16日
Pretty good overall. Only concern is the rate was considerably higher than comparable places, and for that higher price no breakfast included. I would have thought the $19.99 resort fee would have at last included that, but it wasn’t. Not the greatest value. Bed was super comfy though.
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Vince
宿泊: 2023年12月
出張・ビジネス
1.0/5
投稿: 2023年12月22日
There was no WiFi and no staff to help me address the issue. I was told someone would come to help and no one did. Also cold shower was unacceptable.
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rebecca
宿泊: 2023年11月
その他
4.0/5
とても良い
投稿: 2023年11月9日
I enjoyed my stay, I liked that they had so many activities on site which kept me kinda busy. I enjoyed Pilates, Karaoke with Jaheim, painting and tie dye shirt making. Didn’t really like the restaurant options in the area. None were really healthy but I enjoyed my stay over all. Property was clean and staff were welcoming
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arkelle
宿泊: 2023年10月
その他
3.0/5
投稿: 2023年10月17日
Stay started off hectic, because hotel couldn't find my reservation. Water pressure in shower was terrible. Water temperature kept changing from hot to cold.
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Richard
宿泊: 2023年10月
家族旅行
1.0/5
投稿: 2023年10月6日
We were put in 601b and had a crazy lady and family next door, called operator several times NO ANSWER,NONE. We are a civilized couple with a need to relax, had a QUIET PUP with us who was staring at all this screaming! She even had a DO NOT DISTURB sign on her half open door. We will not recommend this place to anyone and we all travel with! The grounds are lovely and well kept but you dumped us in an awful room, this villa was supposed to be renovated,check it out,plaster falling etc but dumping us next to a crazy took us terrible service, placement SHAME ON YOU! Linda gall Oct. 2-5 NEVER AGAIN Richard gall too
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Jenna
宿泊: 2023年10月
その他
4.0/5
とても良い
投稿: 2023年10月5日
Rooms and property were a little dated but it met our needs and for a reasonable price. We would stay there again
翻訳
Dino
宿泊: 2024年2月
友達との旅行
5.0/5
とても素晴らしい
投稿: 2024年2月23日
Very clean facilities. Friendly staff. Well staffed.
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Kaitlyn
宿泊: 2023年8月
家族旅行
1.0/5
投稿: 2023年8月31日
Horrible horrible horrible! The customer service is lack luster, I booked the hotel room tried to call to cancel after I tested myself for covid got told i will get a full refund. I heard nothing back no money refunded called again and they said they could not help me call back at another time. So I called again and emailed them well, I was told I can’t get any refund and there was nothing they could do for me. How rude worst experience ever I will never book a room with them again or
Go through ******* and for sure will voice my opinions to others!