ベストウェスタン ハートフォード ホテル & スイーツ(Best Western Hartford Hotel Suites)

Never got to check in was in hospital I tried to cancel but wouldnt let me

地點稍偏，不過如果是開車就沒什麼大區別，房間乾淨整潔，設施相對陳舊，早餐也比較簡單，總體是不錯的體驗

旅途中經過的酒店，衹住一晚，還不錯

Close to Convention Center for vaguely reasonable price with good sized room and bathroom, plus free breakfast and solid, easy parking— and two dunks near by!

Rooms were not cleaned, beds not made, trash not taken away for entire stay despite repeated requests. Bathoom faucet broken, not fixed. Clearly understaffed for full hotel.

We left a day early. The hotel smelt like pot terribly and it made my sister sick. You get a fine if you smoke but yet again, the smell of pot was overwhelming. My bathtub drain was full of hair (I got pics), so the tub wasn't cleaned. We never had our room serviced. I had to keep asking for clean towels. Not really happy. The staff were amazing though!

Made a reservation for friday night to Saturday morning. When i checked in at 3pm on friday, i paid and signed paperwork. An employee said she couldn't get into the systems but she knew i had reservations. So she gave me 2 keys to my room. 2 hours later another employee call the room and stated i wasn't suppose to be in that room i explained that i paid and the employee who i talked tp that gave me the keys. She apologized and i said no worries. I checked out today at 11 am, at 3pm another employee stated i didnt pay for the room i had to explain again about the mix up. Long story short keep your receipts and please make sure the room they give you is suppose to be yours

Pros: everyone seemed super friendly, and the breakfast was really popular with many of the guests. Cons: the entire hotel had a skunky aroma. Hallways were a bit hazy in places.

I arrived over an hour after check in and my room was not ready, the room they provided had toilet the did not flush and a plumbing issue and we had to switch rooms.