Super 8 by Wyndham Hayward Downtown

Pretty good hotel for a night stay. Location is good and there are many places to eat around.

The heater worked well. The entire property is in major disrepair. Inside the room (s); furniture stained and chipped. The stairwells, walk ways and elevator. Ice machine broken and filthy. Vending machine totally empty and dirty. The staff on duty during my stay were very dismissive and refused to display common customer service practices. I was charged more than my ******* 'points' earned me. Maid service had to be requested.

No breakfast. The first room they gave me had a door that doesn't lock. How is that evrn legal?

I stayed before in this hotel from 5 years. It was better than today. Rooms are the same good, also room service in very good. But actually, there is no breakfast, just one kind of baked. Only one. Drinks are coffee, tea, bottle of juice and water. Just only Wi-Fi is up and down frequently. Hospitality is good.

I booked a non smoking room and they gave me a smoking room. The lady said the other room is without air-con. Very bad experience. Not recommended.

I booked a room for three people but we ended up with only two and they would not refund the difference. The shower did not work. It was scalding hot When you tried to turn it down the lever dropped down so water would only come out of the spout for the tub. I told the office about it but they didn’t do anything.

It got very noisy here during the night. Sounds seemed to echo everywhere. Staff was responsive to requests, but the room was just not peaceful enough.

The property is run down. On the door it says non smoking yet i had cigarette burnings in my sheets. The paint in the room was *****ing the carpet was unraveling. The dressers paint was chipped. The room was not cleaned well. The toilet did not flush properly an got clogged quickly too. I liked the fact that there was a refrigerator and microwave in the room. A danish and coffee tea and water was provided every morning.

Amazingly the bed is pretty nice. The location is just ok. I wish they can do more tasty breakfast there with adding some milk, juice and more breakfast item.