フェアフィールド・イン & スイート・ヘレナ(Fairfield Inn & Suites Helena)

Rooms could be a little cleaner. Desk people were awesome.

Stuff was very nice. But not happy that the pool and out tub was out of service, due to a broken water line and didn't say anything about it on the site before booking. Plus there was black water coming out of the sink.

Everyone was very helpful and courteous and the rooms were clean and comfortable.

Location was great for our purpose. Restaurant was walking distance. Continental breakfast was good. All interactions with staff was hreat.

I had a medical situation and was unable to spend. I contacted the hotel. They would not cancel my reservation or let me change my reservation to another night. Then they billed me out $30 more that my reservation was for.

We needed an inexpensive hotel that had nice beds and sheets. We weren’t disappointed!

Lovely - clean, nice rooms and breakfast, great staff, convenient. Would happily stay there again.

People working there were very nice. The vanity light over the mirror was too dim and I couldnt see to put my makeup on. We always stay at a Marriot and the lighting everywhere else is great. The toilet was too low to the ground, perfect for kids though. The bathtub had mildew around it and the tub was very slow to drain, nothing worse then standing in water up to your ankles. We shared with the maintenance guy and he was very concerned and I am sure he fixed that. The beds were perfect and it was very quiet. The people working at the hotel were all so nice it made up for the other things.

Very disappointed. The in-room Keurig coffee maker did not work. The front desk was notified but nothing was done. On the second day the TV broke down. Since this was a Saturday, the front desk said that it would not be repaired until Monday. I guess that if anything breaks it is just ignored. There are better hotels in the area with a more attentive staff and a better system to repair things.