ヒルトン タンパ ダウンタウン(Hilton Tampa Downtown)

My flight arrived early in the day and I asked if I could check in early if the room was ready. They said it would cost an additional $50-$90 to check in early. I travel for work regularly and havent ever been charged if the room is ready. So basically the room sat empty and they made zero. I wanted to freshen up before an event so I prob would have paid $25 or something but their cost was excessive. And the lady didn’t tell me there was a cost until the end of the check in process. I wont be staying there again.

Stayed at this hotel to attend an event at Amalie Arena, location was perfect and there's a free trolly that takes you there. Room was clean, and had no smells like some hotels. My only complaint is they texted me after I checked out to receive my Hilton Honors bonus points when I called to have them applied they stated it could only be done in person. I explained to them they sent a text hours after I left and the front desk made no mention of this. Guest Services still did not agree to award me my points.

Everything about the stay and service was great. I just expected more from the actual room.

The property is beautiful and the staff is very friendly and professional. A few items that turn a 5 star rating into a 3 include: room fridge was warm and coils covered in ice so it was unusable. The bedroom safe battery was dead and it needed to be serviced to work. Otherwise, we liked the hotel, the bar area and the room overall.

The bar closed way too early Friday and Saturday and there was plenty of people there. Very rude turning lights off and on. Should be open more hours and be nicer

This hotel provided the service that you would expect, and it is perfectly located for both personal and business trips.

This is a very nice high end hotel in the heart of downtown Tampa. The staff people were friendly and helpful. However, there was one deficiency. The room was devoid of amenities that you would expect from a hotel like this. There was one tiny refrigerator. There was no coffee maker, microwave, no cups (paper of plastic), and no suitcase stands. There were minimal towels. I routinely get these items even at budget hotels.

Me and my husband drive a truck and when we got to the hotel they told us they couldn’t take out truck because it was too wide so we had to go find a public parking and park ourselves and we also had to pay 35 per day for parking in the street. This is something they should disclose because it’s definitely an inconvenience for customers

When I checked into the hotel I was not told that the resort fee was to be used on good and beverages at the hotel. There is no free parking for the hotel, there is a paid parking garage connected to the hotel but was still quite a walk. We had to children use the hot tub, when they got out of the hot tub they said it felt like there were little pins poking them. It hurt so much they couldn’t lay on their back to sleep. They said they were fine until they turned the jets on, my only guess is that is was small pieces of fiberglass. I told the front desk the next morning but he didn’t seem to concerned or sorry. We come to Tampa a couple times a year but we will not be returning to this hotel again.