WARNING: ROBBERS AT THIS HOTEL! My experience at this hostel was a nightmare. Not only was I robbed of €150 from my suitcase during room cleaning, but the receptionist's poor english made it impossible to effectively communicate my concerns. When I tried to address the theft, the staff dismissed my complaint, insinuating that previous guests had lost their money elsewhere. In addition to this, despite booking a deluxe room with a deposit safe, I was assigned a substandard room with malfunctioning air conditioning that leaked water. After requesting a room change, I was offered a deluxe room, conveniently without a deposit safe as advertised. Coincidence? I think not. To make matters worse, the hostel's appearance in the photographs does not reflect reality. The establishment is worn-out, neglected, and unclean. Overall, the lack of security measures, coupled with unprofessional staff and false advertising, make this hostel an absolute disappointment for any traveler!!! BE CAREFUL!
翻訳
ゲスト
宿泊: 2024年3月
一人旅
0件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年3月19日
I had a wonderful stay at 9 Hostel and Bar, Ho Chi Minh City. The staff was super friendly and I really liked the atmosphere in the lobby. The hostel is located perfectly in the middle of District 1. Couldn't be better!....................:)
翻訳
ゲスト
宿泊: 2023年11月
カップル・夫婦での旅行
0件の口コミ
1.0/5
投稿: 2023年11月10日
12 people forced to evacuate our dorm due to a disgusting bed bug infestation. Staff were aware of the infestation the day before and did not inform any of the guests. When we found out (from other guests, not the staff) it was 11:30pm so there was almost no time to book a new place for that night. We were not offered any solutions other than to ‘sleep in the beds with the bugs’ or leave and find somewhere else to sleep ourselves. The manager sent her boyfriend over when we wished to speak with her, and the boyfriend was hopeless. He did not work there so had no authority to offer us any refunds/ solutions. Not been refunded nor reimbursed for the other hostel. Staff did not seem to take an infestation like this seriously. My boyfriend and I covered in bites. We have had to wash all of our clothes but not convinced we are rid of them since we are backpackers and they could be in our bags too. Avoid!!!
翻訳
Vacation14749002982
宿泊: 2023年9月
その他
4.0/5
とても良い
投稿: 2023年9月8日
Rooms were as pictured. We booked two of the room with 2 double beds in and had a double each per room for our family of 4. 4 in the one room would have been very cramped as there was little space other than mattresses and somewhere to walk. These rooms were on the 6th floor and there is no lift – be warned! Air con worked well. Shower didn’t get very warm. Staff were friendly and spoke English. Bar was cheap. Good location.
翻訳
ゲスト
宿泊: 2023年2月
カップル・夫婦での旅行
0件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年2月17日
Super stylish hotel in the center of Ho Chi Minh, prices are very reasonable and the staff is nice and helpful ! Rooms are small but very functional and a lot of visits are either walking distance or a short taxi ride away :) would highly recommend !
翻訳
ゲスト
宿泊: 2024年3月
友達との旅行
0件の口コミ
4.0/5
とても良い
投稿: 2024年3月27日
Danke für den netten Aufenthalt! Preis- Leistung super. Verbesserungsvorschläge: Den Türen mal Öl geben und etwas mehr auf die Lautstärke in der Nacht achten. Es war sehr laut im Haus in unserer Nacht. Ganz großes danke an TOAN und dem Rest der Crew! Hilfsbereite Menschen mit Herz…vielen Dank!
翻訳
ゲスト
宿泊: 2022年12月
一人旅
0件の口コミ
1.0/5
投稿: 2022年12月9日
El peor Hostel de mi vida! Las habitaciones NO son como en más fotos, está MUY SUCIO, las literas son horribles, entra la luz, no hay nada para apoyar el móvil, la luz y el enchufe están muy lejos de ti, hace mucha calor en las zonas comunes, el bar es muy caro y la ubicación no es buena, está en una calle apartada. Hice antes el check out porque me fui a otro hostel y hicieron como si no hubiera hecho nunca el check in para evitar que escribiera una mala reseña. NO VAYÁIS