I am giving 2 stars for the cleanliness and appearance. I deducted 3 stars for rudeness and service. The stay was ok but the staff is rude. The staffs lack in communication between themselves. Our dinner was included in our pakage and we confirmed it before ordering yet while checkout they argued about its not included. NAIVEDYAM Restaurant staff is very rude too. We ordered dinner in room first and then icecream. They said that you cannot place multiple orders, we don't have time to serve multiple times, even if they are taking extra service charges from customer. There is no fridge in room(accepted) and expect us to order icecream with dinner and have it as what milkshake? We pay heavy amount for the services and yet they expect us to understand if service is not to the mark, and also argue on it.
自動翻訳
ゲスト
2023年12月9日
I booked two deluxe ac rooms for my mother in law and her friends for 3 days. Rooms are nice , staff is polite ,nice. I booked for 2 extra beds , cancle the extra beds , I received refund. Complementary Breakfast is also good.