ホリデイ イン ウェストウェイ パーク IHG ホテル(Holiday Inn & Suites Houston West - Westway Park)

このホテル ****** 悪い

This hotel is by far the worst hotel I ever stayed at. This hotel smells like smoke and the room is moldy. This hotel is extremely cold, I don’t recommend this hotel.

I booked this hotel as it was close to a number of customers. As too often with Holiday Inn hotels, you have a big variety in what you get, and this one is not so good. I had a suite, that was very big - unfortunately so big, that you have no internet in the bedroom area. The shower took at least 5 minutes before the water was warm, the door (and this was not only in my room) were not well dimensioned: there was a gap between the door and the wall! The door of the shower did not properly close either. Luckily the bed was fine, and the room was clean. Looking forward to breakfast, buffet style... what a disappointment: this was far below what you typically get at a ... Holiday Inn Express. I decided to check out early, and look for another hotel. I will not return.

Overall stay was good. The food was good and property was clean and front desk staff was very friendly my only complaint is that no housekeeping came by the entire stay.

Very friendly and helpful service at the desk! Room was clean

This was close to the office and was a quiet location.

Iris, my housekeeper, did an excellent job with my room. Front desk staff were polite and attentive. Check-in/our was easy. Property is older and a bit rundown, issues like no fan in the bathroom are inconvenient and dated. But room was updated, otherwise, and pleasant. I did not use other facilities (pool, workout room, etc.).

The food at Legends was great. However there was no room service or number for a call-in togo order. Unusual for the only in-house restaurant or kitchen.

Service great, limited options on television