ヒューストン ロビンソン＝ウェストチェース・ネイバーフッド図書館周辺のおすすめホテル・宿

Ok, where do I begin. When I walked in around 5:30pm on 10/9/23, I was greeted by the front desk staff, the young gentleman was very nice and friendly. I went to my room initially because the app said my electronic key was ready to use. Went to the 12th floor and nope, trek back down to the lobby and had to get a regular key. Frustrating to lug my stuff back downstairs. My room was really nice, size wise and they do clean it as well as possible but as all the reviews say, extremely outdated, needs everything replaced. What was really frustrating was the temperature of the water in the shower. Early in the morning, you turn on the water, you have to get in because you're on a time crunch. You stand there, sticking one arm at a time in the water and you're dying because it's so damn cold. By the time you get through most of your body, it finally warms up just in time to wash your hair. On my last morning there, I had a 7:20am flight so I was in that terrible cold shower earlier than I'd like to think about. Yes, I would run the water ahead of time as much as possible but come on! The hotel has potential, but they need to put some serious money into it. The hallway on the way to the elevators has some type of scented thing plugged in, I had to gag as I passed it everyday and wondered what needed to be covered up, scent wise. I've stayed at the Aria in Las Vegas, amazing smell when you walk in, they aren't trying to cover anything up, it's just a wonderful, stays with you and even provides a memory to reflect back on type of smell. Anyway, I was attending a conference. The room itself was fine, no issues there, however, each time we took a break to use the restroom down the hall by the restaurant, it was an adventure. We all laughed because you never knew which sink would leak out water and which would provide the soap. You also, typically had to use a roll of paper towel that sat on the counter that you had to rip off a piece to dry your hand. It was crazy. I would stay again if I absolutely had to, the convenience of attending my meeting and going up to my room during a lunch break was really nice. Sorry, I hate to give a negative review but maybe someone will listen and sink some money into this potential of a hotel. Nice employees though!

D by Marriot houston Westchase asa johnson​注意!彼らは私の予約済みの部屋を解放し、私たちはすべての周辺ホテルに完全に予約されている場所に赤い目で到着しました。これらの部屋は数週間前に確認されました。彼らは過売になるまで電話したりメールをしたりしませんでした。私は文字通りレンタル中に電話をかけて、途中であることを知らせました。彼らは予約が多すぎるので、別のホテルに電話する必要があると申し訳ありません。私たちのダブルルームの場合、なぜ彼らは誰かに両方を与えたのかわかりません???私はそれが受け入れられないと説明しました。ここには、彼らの思いやりのために彼らが送った部屋の写真があります。汚いのはただ汚い。金型、髪、汚れ、走り落ちた。私たちが予約のために現れた後、彼らはついにキャンセルメールを送りました。アシスタントであるオースティンゲルデスは、私たちの部屋を譲ったゼネラルマネージャーであり、彼は電話を返さなかった。彼の混乱を片付けようとしている勤めている貧しい女性に、私は気分が悪かった。彼女は電話で私の番号を彼に渡しましたが、彼は電話をかけませんでした。なんて思いやりのない。これは出張で、彼らは悪夢としてそれを始めました。恐ろしい練習とマリオットの評判を損なう。

I booked this hotel based on stars and without looking at the actual reviews. I should have looked at the reviews and pictures. I was in town for a stressful reason so I didn't have the time or energy to complain and really, there wasn't any sense in complaining. This place has been run down for quite some time, and complaining wouldn't have made it better. I figured I would just make do but I also discovered I had only hand towels in my room. I called the front desk and the person who answered had to ask me what room I was in, so obviously, even their phone systems are so outdated that it didn't tell her that information. I waited about twenty minutes and called again. She let me know that they were waiting for the dryer. !!! I used a hand towel because I had to leave. When I returned, no towels had been delivered. I went to the office to get them myself. The phone no longer worked - it only gave a busy signal. The person in the office looked like she was half asleep and sitting on her own phone but she kindly gave me towels. The unit itself was filthy with grime on the doors. The toilet paper holder was falling out of the wall. There was peeling paint and damage to walls and furniture. There wasn't hot water. It got just barely warm enough to tolerate. All in all, it's just awful and needs a complete overall. The fact that this is a Marriott property is incredible. Someone needs to do a site visit and then begin the renovation process.

私の誕生日の週末とそれは素晴らしかったです!部屋は完璧で、スタッフはとてもフレンドリーでした。

停車非常方便，附近沒有什麼好吃的，早餐標準美式早餐，性價比很不錯

私たちはここに数泊しました、そしてそれを徹底的に楽しんだ。それはMemorial Cityエリアの静かな安全な近所にあるI-10高速道路からそれほど遠くない場所にあります。午後遅くに到着したとき、私たちのフロントデスクのサービス担当者はとても親切でフレンドリーでした。レストランの推薦を頼んだとき、彼は私たちにいくつかの提案をし、私たちはそれらの1つに行き、素晴らしい夕食をとりました!これらの提案のためにフロントデスクへのクドス。到着後すぐに部屋にいたし、すべてが整いました。この地域には多くのレストランがあり、徒歩圏内にもいくつかあります。大きな食料品店、ドラッグストア、ガソリンスタンドはすべてホテルから1マイル以内です。強くお勧めします。

1. *DoubleTree by Hilton Hotel & Suites Houston at the Galleria IS THE FIRST HILTON-MANAGED HOTEL I'm STAYING IN WITH SUCH UNHOSPITABLE AND UNPROFESSIONAL FRONT OFFICE STAFF. 2. The front office staff, unfortunately, are a new guest’s first contact but they lack professionalism and decorum. First impressions last forever, they say. 3. They don’t wear name tags at the front office (except Pinky Pradhan), so they carry on providing sub-standard services in anonymity. 4. THE RESTAURANT STAFF ARE ALL SO CORDIAL & SO NICE. 5. The food was excellent. 6. The facilities are super (gym and pool) except that the lifts are so slow and were perpetually being fixed for the seven nights I stayed there. 7. Only one electric power outlet (charging point) in the King size room, which was far from the work desk. So, laptop use was not fun. I was on a business trip, not on holiday 8. I was told that a guest has to be Hilton Honors DIAMOND to qualify to have a bottle of water in your room...amazing! I chose the hotel because of its proximity to JW Marriott, venue of my training, so I could do a few minutes' walk to and fro. I wish I stayed at the Marriott. I may not recommend DoubleTree by Hilton Houston at the Galleria to any one I care about.

ホテルは良いですし、ここに滞在されています。フロントには中国語を話す香港人がいます。人々はとても親切です。ガラリアだけでなく周辺にもレストランがいくつかあり、食べたり食べたりするのに便利です。子供との旅行はとても良いです、ベッドは大きいです。朝食は平均です。部屋にはコーヒーメーカーと電子レンジがあります。

チェックイン時に、キーカード/ロックが機能しないことを確認するために部屋に行っただけです。コンシェルジュは非常に役に立ち、エンジニアを派遣して支援すると言いました。10分ほど待ったのですが、他のパトロンの鍵カード/ロックの問題でエンジニアが手伝ってくれるのに大変忙しかったことが分かりました。だから夕食にホテルを出て帰って来なければなりませんでした。コンシェルジュは、その夜遅くに私たちの部屋に入ることができるようにエンジニアにカード/ロックをテストするように頼むと言いました。ホテルに戻ると、私たちはまだ入ることができませんでした。夜のコンシェルジュに連絡しました、そして、彼女はエンジニアに電話しました。私たちは彼が現れるのを待って15分間待った。その時、彼は問題を解決し、部屋に入ることができなかった。彼は私たちを入れるために他のツールが必要だと言った。それで、私たちは彼がカラスバーを持って戻ってくるのを待つために暑くて暖かい廊下で10分を待った。 今私はエンジニアやコンシェルジュを非難しません;彼らは彼らの能力を最大限に活用するために彼らの仕事をしています。しかし、あなたのような非常に素敵なホテルは、クロウバーよりも優れた安全システムを設定する必要があります。誰かが小さなカラスバーまたは2つで部屋を開けるのを待つことができるような怖い。

Stay was beyond excellent. The room was clean, fresh smelling and the bed super comfortable. Staff were friendly and professional. Shout out to David who gave us a warm welcome. Hotel does NOT charge for parking, which is highly unusual. The hotel offers a parking garage and surface parking behind the hotel. The location is very convenient. Without traffic it was only a 15 minute drive to downtown, 10 minutes to the Galleria and 10 minutes to Memorial Park. The challenge is navigating the frontage roads to actually get to the hotel, but Waze or Google Maps was spot on with the guidance. The hotel definitely has an older architectural style, but the rooms are super clean and well maintained. The concierge lounge is stocked with sodas, flavored water and snacks. Soundproofing was sufficient that we never were bothered by the freeway noise! We stay at dozens of hotels on an annual basis, and this hotel is simply one of the best run properties we have experienced. Definitely would recommend this property and stay here again.