ピエール & バカンス レジデンス ルルス ブラン(Pierre & Vacances Residence l'Ours Blanc)

The best thing about our stay at the L'Ours Blanc residence was the attention of Miss Marianna and Mr. Allan at the reception, all small problems and questions were resolved by this VERY PROFESSIONAL team. Also, it is very close to the slopes and with a good apres ski with many shops and restaurants nearby. The only notable negative would be the problem with the wifi and perhaps a renovation of the apar**ents, the paint on the walls and the carpet on the floor.

Easy and efficient check in. Well appointed rooms/bedroom, kitchen, bathroom, toilet and storage areas. All mods cons, with cleaning/hoovering appliances. Clean and tidy on arrival. Space will always be at a premium but ........ you get what you pay for. Heating worked fine and was fully adjustable. There was an abundance of hot water at all times. There is a reception area. We had a lovely balcony overlooking slopes/lifts, with 2 easy chairs. There was a safe in wardrobe. Appt is right next to the ski hire shop and about an easy 8 mins walk to lifts (up or downhill) and right off the main drag/high street with numerous bars and restaurants and a minutes walk to a large SPAR supermarket. There are numerous fast food places about. We recommend you book any restaurants in the first few days!!

Basic - yes. Small - yes. Functional - yes. As someone once told us, basic is fine but things should work and be clean. We had mould on the ceiling in the bathroom and bedroom. The mould has been sorted whilst we’ve been here-but the cleaning staff should be reporting so guests don’t have to. Holes have been filled but not painted over. The shower has bits missing. A bath panel is a makeshift piece of board. A double glazed window has blown. We have lived with it all. But tonight we’re packing to leave. I’ve gone under the beds to check we’ve not left anything and found two dirty glasses and a pair of knickers from a previous occupant. They have the audacity to ask Tenants to clean the kitchen when they can’t even do the basics. This is our 2nd P&V stay (previously in Avoriaz) where the standard has been so low. Considering this is the same company as Centerparcs there is no comparison. We are no easily fazed, but are not happy.

I don't typically leave reviews. I had a nice stay, but then the property kept spamming my ********** messaging center with ads to stay at other properties they own in Europe. I reported it to **********, but continued receiving spam, 3 messages in total, even a month after my stay. Thus I'm forced to leave a less than ideal review. Don't spam paying customers who did not agree to marketing communications.

We stayed in 743. 10-17th April. The place was nice. 2 bed 2 bath + separate toilet. Spacious (for 2 anyway), big kitchen table as part of a larger reception area opening out onto a great view of the slopes from a nice outside terrace! (You could sleep 7, though with gear that may be a push. 4 or 5 would be fine). Apar**ent was just like the photos we were shown. Its a nice lively place. The apar**ent is a little tired, but not bad and to be expected for these types of apar**ents, ive found. The shower door on my shower was fiddly to shut at first, for example. The twin beds were very narrow, i was able to push mine together though. The location couldn't be any better, it is right in the middle of the town and about a 5-10 min walk with your gear to the Alpe Express cable car which takes you to the Bergers chair lifts in about another 5 mins. There are lots of dishes/pots/pans and cutlery for self catering. I think the bed linen needs to be requested (I think we did this twice by mistake and ended up with loads). Its basic but clean! We also had towels too. WiFi for our apar**ent wasnt free, sadly. So we didnt bother. All in all a pleasant stay. I would possibly give a higher rating, but our stay was blighted by all the other rooms on our floor being occupied by students who descended for a few days from the same Uni. They were all together and partied all night. Usual high jinks. Getting locked out and banging on the doors for about an hour etc. coming and going and shouting to each other every 45 mins throughout the night. I got some ear plugs though and that sorted that out, after two pretty sleepless nights. (The noise couldn't be heard from the other bedroom though.) Im not sure whether this was a massive booking failure, as we were twice the age of them. I went to request another room, but reception was closed at that point. One thing to note is that you pick up and drop off the keys at a different location, about 10 mins walk away.

Nice location and helpful reception.

Résidence très bien située à côté de toutes les commodités , commerces et pistes de ski - appartement propre et bien agencé, personnel accueillant , en famille nous y avons passé d’excellentses vacances. Je recommande !

J'ai été obligé d'annuler mon séjour et ai envoyé plusieurs mails restés sans réponse pour en demander remboursement Alain Dumesnil

Ménage pas super, résidence à rénover mais suffisant pour un cours séjour entre amis proches