Great service, great location , good food and great rooms , check in was fast welcoming and professional, security guys are super friendly , restaurant guys were amazing , can't complain , quite rooms and beautiful view , parking available
自動翻訳
ゲスト
2024年10月30日
Overall good experience here, main weak spot is that no english was spoken (my french was better than their english which says a lot). Otherwise clean room, good parking, friendly staff. Breakfast was good and Buffet style. Location is a bit away from it all. If you're travelling by car and are ok with driving the the National Park, driving for Dinner etc. this is a good value option.
自動翻訳
ゲスト
2024年3月8日
If I could give 0 stars I would. The hotel does not reflect the quality of a 4 stars hotel. The staff is uninterested and the manager is borderline rude. The room was dusty and the carpets were dirty. I found loose hair on the floor. The TV service partly worked. No room service I was given a room with said ‘veranda’ on the first floor (rez de chaussé) where the glassdoors didnt close. Whats the point of having a room key? They provided no slippers so I was using my sneakers the whole time. I needed a glass and i asked everyone from the hotel room service to the manager, they say okey but the glass cup never arrived. Waste of money.
自動翻訳
ゲスト
2024年1月23日
Actually i monthly come with wife we spend our weekend in zephyr ifran i olso had visited marakkech zephyr but i don't like ,however. it is a good hotel with good specifications and a reasonable price. They lack some room care and cleanliness ............... thanx zephyr
自動翻訳
ゲスト
2023年1月31日
hello i wana make a special thank to the reception stuff they were so kind and the check in went soi smoothly we felt like home , i recommand you guys to came visit and enjoy your stay , biggest thanks to the people on the reception for making our stay easier 😍
自動翻訳
ゲスト
2023年1月31日
Arrived after noon. Check in went normal and we got our door card. We booked 2 weeks before a suit for three. An employee borded us right after to tell us that the suit is for 2 persons not 3. We try to explain to her that our booking confirmation specifies 3 persons. She proposes reimbursement and cancellation as the hostel is fully booked., we politely declined. We then proceed to our suit . Right afterwards, the manager calls the laundry room employee calling us names “a..holes” . Shocked and angry, we still decide to sleep ( because we were tired after more than 200 miles of travel in overheated road). In the evening and the day after we try to get hold of the manager to explain her/his behavior but to no avail. The hostel is not worth it for more than two days as there is not much to do in the vicinity (neither the city). The pool is small and closes at 17h30. The while region suffers from poor infrastructure and negligence
自動翻訳
ゲスト
2023年7月10日
I booked a room from July 23 o August 1st, 2023. I had an emergency so I decided to call the hotel to cancel it or postpone it to another date. I kept calling for almost a week and sending dozens of emails but in vain. There is no response by this hotel. Please do not book with this hotel unless you are 1000 percent sure. Otherwise, you will suffer with them like I did. I do not recomment it at all.
自動翻訳
ゲスト
2023年1月31日
This is my third time going to this hotel and honestly the service is always the best. I would like to thank Mme Itto who took care of us and made sure everything was in place. She didn't hesitate to check up on us regularly. at the end of our stay we considered her as a friend in Ifrane.