ラゴス オリエンタル ホテル(Lagos Oriental Hotel)

Don’t be fooled by this hotel. I’ve stayed at Oriental Hotels all over the world and thought this would also be great but…… The hotel is in a great location. In the middle of Victoria island but the rooms are extremely dirty. Especially the bathroom it has stains everywhere even dust everywhere. The beds are old and the duvets need to be replaced as soon as possible. The hotel staff are very rude especially the reception ladies. I didn’t feel like I was at a great hotel considering it cost $189 . I had a horrible experience I had to change hotels.

1.前台服務:極差，非常傲慢，對中國人不友好； 2.房間很舊，無拖鞋，牙刷等用品無，標間的浴巾衹有一條，洗臉毛巾沒有，地巾比腳板大不了多少； 3.早餐:極差且品種極少（4個菜）且都是西餐。 強烈不建議定這種酒店！

網上美金的房價，酒店不用官方兑換率轉為奈拉，貴了將近30% 所以網上的房價不可信

酒店規模大，環境不錯，早餐很一般，

Very poor condition hotel. Air conditioner in room was barely functional, no better than a tower fan blowing warm air around. Dry cleaning machine was broken, and was told its take 3+ days to get my suit back. In room phones did not work for the duration of stay, making ordering of room service impossible. Internet was spotty, and slow, if it worked at all. The only eatery open past 10 within walking distance was the pool bar, but they had a live music band playing till midnight at maximum, headache inducing, volume. Staff were nice, and helpful, no doubt - but that’s the only redeeming quality of the whole stay.

The overall condition of the hotel is fair. It needs upgrading, needs fresh painting and room needs shower heads etc. The carpets at the hallway needs to be replaced and better lighting along the hallway. I asked for a king bed and was given twin beds???

I enjoyed my stay, the service staff were fast ans reactive

This hotel is rubbish. The service is absolutely hopeless. The staff don't care. No manners. They are all about money and have no interest in ensuring that the customer is comfortable. We made it clear we do not want rooms with cigarette smoke smell. They took us to 3 rooms that were not smoke free. My son and I are allergic to smoke. When we kept complaining, they made it seem like we were fussy customers. The food was crap. We ordered fried chicken. It was so dry and rubbery and tasteless. I DO NOT recommend this hotel to anyone. You can hear what's going on next door. Late at night we could hear their conversation. I checked out the next day cos I could not stand the thought of being in that space another day. Horrible experience.

the staff profile people to be nice to.