Best Western Gateway Adirondack Inn

Felt like apar**ents with a hotel twist, plenty of privacy. Breakfast is okay, waffles, maple syrup, regular coffee and some yoghurt etc, the basics. The Location was very good for me, close to restaurants, plenty of parking space for large vehicles. The Hotel service was god, very helpful with my Laundry, and getting the room cleaned.

Friendly staff. Breakfast very basic.

The room was quiet claustrophobic, only had one window window which faced a hallway so obviously couldn’t have the curtains open. Possibly the smallest bathroom ever, cobwebs in the room corners and a couple broken lamp shades. Foot traffic stains showing on the carpet even though they advertise as newly remodeled. And you have to put out a sign if you want housekeeping, we missed that one. On the good side, staff was friendly, bed was comfortable, water was hot and continental breakfast was good. I guess it’s fine if you just need a bed and a hot shower.

Location poor. Breakfast staff let food items run out and were slow to restock eggs, coffee, fruit, bread. Staff were not in a hurry. Front desk could not print a receipt. Door keys did not work - twice.

The continental breakfast was not that good Not much variety and orange juice was dreadful. Stop using city water to make the juice.

I didn’t like getting up in the middle of the night to find the bathroom door somehow locked. Had to go to front desk

Check in was pleasant. Room was fair. It smelled old. Pillows and sheets were hard and rough. The room was clean and had some nice conviences like microwave and fridge. The breakfast was fine, pretty standard hotel breakfast.

Room carpet is never cleaned, bathroom fan switch is non existent. No sink in the bathroom. Outside sink is clogged. Bath tub valve doesn’t function. Run mat is old and extremely dirty. Air Conditioning doesn’t work either. Room lock gets stuck and breakfast is cold brought in a plastic to dump in a tray in front of all customers. We were sick.

The hotel is a bit tired in need of an update. The *****s on the magnetic key cards are affected by keeping them next to the magnetic field on an iPhone, which is annoying. The breakfast area was well stocked and kept clean by attentive staff.