ハンプトン イン インディアナポリス N.E. / キャッスルトン(Hampton Inn Indianapolis-N.E./Castleton)

No running water or hot for two days

The room was pretty run down & the bedding smelled like it hadn't been washed. We returned from a late dinner to find out the hotel had no water and wouldn't until 5 am. We decided to leave and find a new hotel, while in the process of leaving we got stuck in the elevator for over 5 minutes. When we mentioned it to the lady working she didn't seem to care.

They are going though renovation and have to shut down the water 11pm to 6am, also they are loud next floor up drilling and bagging hammer 3am on a Saturday. Also you can feel the bed springs, you can tell they are old and needed replaced 5 years ago. Getting no sleep. They should warn you before paying $130, not worth it at all. This is the worst saty i have ever had at any hotel.

Staff was very friendly and helpful. Breakfast was limited, but stocked. The hotel is being renovated but noise was not disruptive and staff was always cleaning up outside.

I stay there for 4 nights 3 days and they have no hot water in my room when i asked them to change my room they said its because of construction going on there site so they will fix the problem but no. I face that problem in my whole stay .

We stayed 3 nights to attend a duplicate bridge competition. This was a very convenient location just off the highway and just two lights from the Indy Bridge Center. There are lots of dining options near by. The hotel is clean and has a good fitness center and pool. They serve delicious, gooey chocolate chip cookies in the evening.

This hotel is very dirty. The hallway carpet is stained. It is very dark in the rooms and hallway. This place is very poorly ran. It does not deserve the Hampton Inn name. We reserved a double bed room and was not given that. So we left and had to dispute our charge to get our refund. Do yourself a huge favor and avoid this place like the plague.

I think you need to be careful you dont get a first floor pet friendly room if you have allergies. I was most dissapointed about the paper plates and plastic forks and knives for breakfast. The ladies at the front desk were lovely. The room was nice for 3 star, no complaints there.

Receptionist was on her per so nap pho me having personal conversation while I was checking in .. in the process of that she put me in a single which I clearly had my kids and had booked a double … so I had to walk back down there and listen to her conversation again while she corrected her mistake ..then as I was bringing in my luggage my card deactivated she proceeded to imply that I didn’t know how to tap a card against a door box