The Alphotel Innsbruck is probably the worst hotel we've ever stayed at! But we had no choice since we were on a tour package and this was the hotel that Gate1 chose for our itinerary. We weren't the only tour members who did not have a good stay at this hotel. Our tour group had a long day and we were scheduled to arrive late so we were all pretty tired when we arrived. Unfortunately the room we were assigned to didn't even look or feel exceptionally clean and I'm surprised I didn't take photos of the room! Comparing posted photos of the rooms on TA our room looked much older and didn't even have a real chair, but only one of those small round ottomans. And that ottoman was dirty and stained, so we didn't want to sit on that! The bedspread had that ”ick” factor, so we removed it but at least the sheets were clean. Carpet looked grungy so we made sure to wear our slippers and not walk barefoot on it. Regret not taking pictures of the room now. We've stayed at hotels with older or ”tired” decor but they were at least neat and clean, but not at this hotel! Now the ”fun” part was our bathroom door. I was getting ready to take a shower and went into the bathroom, but wanted to use my own soap and toiletries, so I went out of the bathroom and my husband (who was standing in front of the bathroom, looking at the closet or something right across from the bathroom) shut the opaque glass bathroom door. I went back to the bathroom and tried to open the door and it was locked! It was one of those simple privacy type locks where there's usually a pinhole that you can usually press and it'll pop open. Unfortunately, there was no pinhole but a screw so I tried twisting the screw but the door remained locked. Husband tried but it kept turning and he didn't have any tools so he called the front desk and they sent the maintenance guy up. The maintenance guy looked at the door and tried twisting the screw with the same results and said he needed to go get his tools. He returned with his small toolbox and tried several screwdrivers, with no luck. Then he tried using a small drill to remove the screw and still couldn't get the door unlocked. Meanwhile, we were sitting on the bed and watching tv since there was nothing else we could do. I texted our friends who were also traveling in the tour group and assigned to the room right next door to let them know what was happening. And to apologize to them for the loud racket, as the maintenance guy went and got his large power drill and was basically removing the entire door knob and panel. So the guy had to destroy the whole door knob panel because the door lock screw or nut inside the panel was probably stripped and couldn't unlock or open the door; so if I was on the other side of the door I would have been stuck in the bathroom! Other hotel guests across the hall were opening their doors to find out what the loud racket and noises and disturbance was. This whole problem took the poor m
Room very basic but generally adequate. Plus points: God location, nice lobby area and staff were friendly. WiFi seemed ok for me. Negatives: far too warm overnight especially with the very heavy duvet which is the only bedding available, had to leave the window open even though it was -9 C outside, this meant it was very noisy. Not enough pillows, 1 very flat pillow makes for an uncomfortable night for people used to more. I kept migrating to the divot in between the two narrow single beds making up the double as the curve in the mattresses was very pronounced. Not the cleanest room. Little sound proofing inside and very noisy from adjacent rooms. Could hear the person above coughing / sneezing / walking around and even zipping their suitcase at 6am!
The location of this hotel is pretty good. You walk from the historical center of Innsbruck towards the bridge, you cross it and then go up a little bit. It’s at most 10 minutes by foot. The hotel seems small but nice. There is an issue with the parking though. It’s on the sides of the building and very limited. We warned the staff that we will arrive two hours earlier the check in and they said it was fine, however on that day the front desk person didn’t want to allow us to park (later she did after we mentioned the emails). We were also not given the room even though it was ready (we know because they okayed to leave our luggage there). I understand the rules but I worked in the hospitality business for many years and traveled a lot and it’s a common practice to give the guests their room a bit earlier if it’s ready. Except this not most pleasant check in, our stay was fine. The room was tiny but clean. The breakfast was simple but nice. We thought it was a good value. If you need a budget stay, you can consider this place.
58件の口コミ
3.8/5
1泊あたり
12,383円
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No.1
4.0/5
40件の口コミ
ホステル マルモタ
インスブルック | グローセル・ヴァイアーより0.6KM
"宿泊してよかった!"
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No.2
4.2/5
44件の口コミ
ホテル ビーアヴィルト
インスブルック | グローセル・ヴァイアーより0.31KM
"Good Location"
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No.3
4.3/5
39件の口コミ
ホテル カペラー
インスブルック | グローセル・ヴァイアーより0.41KM
"Good Location"
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No.4
3.9/5
50件の口コミ
オーストリア クラシック ホテル インスブルック バインダー ガルニ
インスブルック | グローセル・ヴァイアーより1.37KM
"Good Location"
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No.5
4.5/5
70件の口コミ
プラドルエルフマイ - アパートメント
インスブルック | グローセル・ヴァイアーより2.24KM
"Good Location"
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No.6
4.2/5
90件の口コミ
イビス インスブルック
インスブルック | グローセル・ヴァイアーより2.5KM
"最高の立地""アクセス至便"
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No.7
4.3/5
75件の口コミ
モーテル ワン インズブルック
インスブルック | グローセル・ヴァイアーより2.48KM
"良立地"
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4.6/5
素晴らしい
OolafstandoAbsolutely outstanding experience all round - the room we got had a beautiful view of the river Inn and the Nordkette, the breakfast was very varied and delicious, and there are two spa areas, one in the basement and one on the top floor.
If you are looking for a great hotel offering excellent value for money right in the heart of Innsbruck look no further. The location is perfect with the hotel being right on the main square of the town and all major sites no more than a 15 minute leisurely walk away. It is a new hotel and the decor and furnishings are of high quality. The staff are knowledgeable, friendly and efficient and speak a wide variety of languages. They will go out of their way to assist with any requests. The breakfast is fantastic, particularly with wide variety of fresh fruits and yoghurts. It is great value for money.
Very nice hotel in a very good location, especially when arriving by train, but also very close to the old town and close to a well-connected tram line. The hotel is down a side street so nice and quiet, but very modern rooms with a lovely open plan shower room. Breakfast was Ok with good selection of food, inc hot food. There is quite a bit of building work going on but I didn't hear a thing, though I was there at the weekend. Staff very friendly and helpful in showing you where to go and providing a city map. Would stay here again if in Innsbruck.