「There was no elevator to help take a lot of luggage to our second floor room. The stairs are at the ends of the hallways, but the front desk and door is in the middle. I didn't like this inefficient design.
The breakfast food was good, but breakfast ended way too early, 9am. We're tired and want to sleep in. The choice was not enough sleep, or no food.
There was an industrial hum in our room that never ended. The highway was too close and provided more noise. The view is pretty bad.
When we arrived the air conditioner was blasting and the room was freezing. I could turn it off, but there was no mechanism to heat the room back up; the thermostat on the wall seemed old and disconnected.
The provided soap hand soap was so thin it couldn't be removed from the packaging without destroying it. There was nowhere to put it after using it, so the sink quickly became a soapy mess.
When we arrived we had to fill out a bunch of paperwork and hand over photo-ID. None of the other places we stayed are doing this sort of thing when you have an on-line pre-paid reservation. The people behind the desk were pleasant, but we got the sense that this place is being run into the ground. For the experience we received the price should have been much lower.」