「Muy buena ubicación en Guatape, el personal super amable, muy limpio, vistas increíbles al lago y la piedra del peñol. Volvería sin duda. Lo recomiendo si vas a Guatape.」
「Hotel situé un peu en retrait (à 700m. de la place), donc relativement calme la nuit.
Chambre familiale au top, terrasse avec belle vue sur le lac et la ville.
Cuisine partagée vraiment pratique.」
「Nice hotel, but very far from the centre of town. The receptionist didn't tell us about the Jacuzzi that was available on the top floor. Room was spacious and clean. WiFi wasn't great.」
ゲゲストThe view from the hotel was amazing and was definitely the highlight of our stay. Unfortunately, several issues took away from the overall experience. There is no phone in the room, so every time we needed assistance we had to go up and down three flights of stairs to reception. When we went down to get the Wi-Fi code, the handwritten note was so unclear that we couldn’t connect and eventually gave up trying.
The toilet seat was completely loose, which was very uncomfortable and not ideal at all. We also had no hot water for our shower. Breakfast was extremely limited, with virtually no options available. We travel around the world and have stayed in many different places, and in our opinion this hotel is very overpriced for what it offers. The staff did try to make it up to us the next day, but since we were only staying one night, it didn’t really help. For the price we paid, we were expecting a true 5-star experience.