「The Hotel was very nice. Nice big rooms,great shower,nice staff and decent breakfast. The rooms could really do with a fridge,as they don't have a restaurant and if you bought a salad our sandwiches you had know where to keep them cool. Also, if 2 people staying in a room,more coffee and milk is required. You can ask reception for extra coffee and milk,but be better if they can at least give you 4 coffee instead of 2」
「Room was clean and quiet. Amenities were almost nonexistent, although unnecessary for me. Worst part was breakfast, which was nice average but always ran out by 7:30 and there was nothing left but bread and water.」
Room is very clean and well decorated but not very isolated, especially facing street. Breakfast is average. Reception desk was a bit insensitive (maybe that was my experience) which could be improved.
Location is excellent, right off the square overlooking the cathedral right in the heart of Aachen. Room was nice and large.
There was no personal service, didn't see a member of staff at all. we knew a cleaner had been but thats it.
Needs modernising. No aircon, small fan was provided but it did not do much to help. No usb socketed power to charge phones near bed.
Beds were very comfortable but needs extra pillows.
bathroom was excellent.
The location for us travelling by train was excellent. It was just several minutes walk. For the price it was a good hotel. We enjoyed the breakfasts. I liked that they had coffee and tea out 24/7, you could buy other drinks and that glasses were provided. The reception staff members were very helpful. The only downside was that we got put on the top floor where there was no elevator so we had to take our suitcases up some stairs.