「The check in process is very unfriendly for foreigners. The instructions are unclear. The 24/7 contact will be answered on the 5th or 6th call. It took us an hour to get the key and correct location for the room. The key and the room are two different places.
Other than that, the room is very nice for a family. Cozy and spacey. Very nice location. 10 mins walk to the station. If the check in instructions can be improved, it is a nice place.」
「Good service ! Staff are very friendly and helpful. We went on Christmas Eve and most of restaurant are closed, the staff help us to find out the available options.」
「A nice hotel with good breakfast. My family of 4 adults were enjoyed our 2N stayed there. However, there are rooms for improvement on the room door key system and the lift. They are too old and inconvenient to use in today’s environment. Even thot it is functionally working. The door is hard to open and closed with the key, where the cards system will be a better choice. The lift is too small for guest.」