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「I had a pleasant stay at the hotel overall. The service was friendly and attentive, with staff always willing to help. The facilities were clean, well-maintained, and comfortable, which made the stay relaxing. I also enjoyed the food — there was a good variety, and everything tasted fresh. Overall, it was a great experience and I would definitely consider staying here again.」

「The hotel is well situated with staff being very quick to respond and when needed. I did enjoy the location and friendliness of staff, hope the hotel would improve the amenities」

「This was genuinely a wonderful and most special place. The Rocksalt Rooms are in a separate building to the Restaurant - but you check in at the latter and walk you over. Note all the streets here are cobbled, which can be slippery when wet. They are a real BoltHole as they are described, and there are only four total. 2 on 1st floor, 2 on 2nd floor, with one per floor harbour facing. I'd definitely suggest that the upgrade is worth it. The rooms are compact but exceptionally well presented. I've odd little niggles, theres no bedside of any kind - floating shelf would work, where do you put your mobile? And the metal bed frame is ornate and was loose on the footboard. The biggest challenge is where to put things. There are a few hangers on the back of the door and a small set of hooks, but not a drawer or proper place at all. I get space is a real premium here - bedside with 2 drawers all you need! The wet room is compact as everyone says. You won't keep the floor area outside the shower dry, it's not possible. The sink is a corner one with no space to place things but there is shelf in the bathroom for all your luxuries. The body wash / conditioner / hand soap / hand moisturiser are great quality. Noise - it's by the Harbour so they start early, but for us it was part of the charm of the location, the fresh fish smell was totally incredible. Breakfast is not to be missed, across in the restaurant with the best view, it's harbour side. Loved the granola, yoghurt, compote starter. I had English Breakfast as I was hungry, it was great quality but disappoining - it was more style over substance. The bacon is cooked to crispy, not my style at all but great quality. He had the Salmon & Eggs and it won hands down. Local, fresh, decent portion, on wonderful Sourdough. Luckily I was saved a bite. A point or two more - the bedside light fused the circuit and the room was plunged into darkness. Looked for fuse box, could not find. Ended up in Restsurant. They had to get keys to a location they used to own but don't now (ground floor of the Rooms building). This took a while as the keys had to be obtained. I get how this used to work, but not now - the fuse box needs moving. The if we cant fix option was check out and refund - erm no!! There is the most incredible Team member behind the Bar/ Restaurant from Bulgaria whose name I have really tsckily forgotten. For which I apologise. She is truly wonderful and made the visit for me, id return solely to see her again!!! Overall we loved Rocksalt Rooms and would return, to have dinner in the restaurant too! Thumbs up from us, thang you so kindly 💕」

「Stunning view of the Straits of Dover and France on the Horizon. Reception was always helpful with advice on the best restaurants and provided extra milk / tea/ coffee sachets for our morning cup of tea/coffee as there was an electric  jug in the room. A spacious room with easy opening windows for a fresh onshore sea breeze. The only ‘problem’ was a below standard shower; as the water came out of the shower rose at a warm trickle. Unfortunately the beautiful bath tub could only be filled with shower water, the bath tub taps did not work, which was so slow it became cold, and several boiled jugs of water had to be added to have a luke-warm bath. On checkout the reception staff apologized for the sub-standard shower/ bath. They said that they are in the process of upgrading rooms, and would have been happy to give us a better room with a better shower/ bath. Overall: a wonderful experience.」

「Decent for a spontaneous place to stay in Folkestone」

「Booked to stay here over half term with my daughter for a couple of nights - had a cosy room which was just right for the two of us. Front reception staff were really kind and helpful. Breakfast was lovely - the lady there was so nice and although was busy as she was on her own, she was always smiling. We dined in the restaurant one of the evenings - food was delicious but the heating wasn’t working on that floor so the whole room was cold. Bar / restaurant staff were really nice. Overall, we had a lovely stay and we would recommend this hotel to friends and family.」

「Quick Overnight stop on way to London as we took the ferry. Was perfect location wise & had a Tesla supercharger as well so we saved time.」

「朝食はとても良いです」

「Need to improve carpet cleaning but very nice lady at the reception and tower service very attentive」

「海邊的像城堡一樣的酒店，我們退房後發現我們租的車因為車行沒有交税被鎖了輪胎，找到賓館前台尋求幫忙，前台的一個帥哥和美女一個上午在幫我們溝通解鎖和後續車行應該給這輛車交税問題，聯繫解鎖成功後，又再次主動幫我們致電公司要求給車交税，並明確溝通開鎖的費用應該有租車公司出，這期間餐廳的一位帥哥走出來安慰我們不要焦慮，問要不要喝杯咖啡，非常感謝賓館服務人員那兩位很紳士的帥哥和那位幫我們一直打電話溝通喝了兩大杯水的金髮美女，其實出來旅行除了睡覺真正待在賓館的時間很少，酒店下樓就是海邊很舒服，基本不會待在房間裏，那賓館在出現突發事情的服務態度就尤其重要，再次感謝🙏」