「The clerks are very heartwarming. They answered all my questions for traveling and gave me some advice in English. The last day after checking out, the clerk even led me to the minibus station, telling me how to go to the Van Castle.
The breakfast they offers is traditional Turkish breakfast.
While the sound insulation effect of the room is very bad. Every night I will wake up because of the noise outside. If you are not strict with the sound, I strongly advice you to book this hotel.」
「It is new building and clean.
Staffs are friendly & nice.
Most important thing in this hotel is
The reception Lady👍
She has the most important roll in managing hotel.
She will help you with anything you ask regardless wether your question is
About the hotel services or shopping out ir finding a suitable place.
This lady is the Real important Key in this hotel.
I wouldn’t recommend this Hotel without this lady sitting in reception seat👍👍👍
Thank you🙏🏻」
「Otel konum olarak merkezdeydi temizlik düzen ***et iyiyidi beğenmediğim tarafı kapalı otopark olmaması arabayı temiz bırakıp kirli aldık. Odalardakı minibar ürünleri dışarıya göre aşırı pahalı geldi. Banyoda havalandırma ya yoktu ya çalışmıyordu. bunu iletmedik belki iletsek ilgilenirlerdi bilemiyorum.kahvaltısı güzeldi.genel olarak iyiydi」
「Tertemiz pırıl pırıl bir otel.oda banyo WC yataklar tertemizdi.Kahvaltı ***et güzeldi. Yetkililer ***et ilgili güler yüzlüydü.Konum olarak otel çok güzel yerde . Kalmak isteyenlere tavsiye ederim.」
「Senelerdir Vana gelip gidiyorum her hafta. Hayatımda ilk kez bu kadar temiz bir otelde kaldım. Çalışanlar da mütevazı ve güler yuzluydu. Sık sık tercih edeceğim bir otel olacak gibi görünüyor.」
「Iki kisilik oda icin sadece 1 tane kart veriyorlar,
Birisi disari cikmak isterse karti yaninda goturse elektrik ve klima kesiliyor,Yaninda goturmese geri geldiginde icerdeki kisiyi uyandirmak zorunda kaliyor,
Turkiyede ve dunyada iki kisilik odaya 2 kart verilir ki disari cikmak isteyen digerini rahatsiz etmesin,
Resepsiyona 2 kart olmasi gerektigini soyledik,Dediler yok yonetim bu sekilde karar almis ,1 kart verebiliyoruz,
Ozet,
Otel guzel yonetim kotu」
「This hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great.」
ゲゲストOverall the hotel is new and location is good. The service of all the staff from the reception to the concierge to the breakfast restaurant staff - are excellent!
The only thing that is misleading is they do NOT have 3 single beds yet trip.com stated there were and so I selected this hotel because of the triple beds. Upon check-in they gave us one queen bed and one single bed and when I asked them they said they do NOT have such category of room...so I told them to update in trip.com so that it won't mislead us.
ゲゲストStaffs are friendly and attentive
I arrived at the accommodation and went to see the van-cat, they guided me directly, and when I asked about the bus to Doubeyajit, they helped me as if it were their own business
I was very satisfied with the cleaning condition and facilities.
Thanks to them, I had a very good impression of Van
I highly recommend it to anyone
ゲゲストComfort suite otele gittiğimizde rezervasyonumuzu geç yaptığımız için boş odaları olmadığını farklı bi otelde kpnaklayacağımızı söylediler, pars palace otele götürüldük, odanın büyüklüğü yeterliydi, temizdi, kahvaltısını da çok beğendik vana tekrar geldiğimizde tercih edeceğimiz bir oteldi
PPartha PratimGreat location, but a bit noisy without AC to keep windows closed. Friendly staff and fairly clean rooms. Breakfast was good for a 3-star hotel. Overall, a nice stay!