「This hotel was very clean because it is a new hotel. The amenities were nice. Beautiful picture on tv and a lot of space to store your clothing. However, check in was terrible. The man at the desk was frustrated with checking us in. In the middle of checking my dad and I into our separate rooms, he decided to check in three other people. My dad and I looked at each other in disbelief that he would forget we were standing there after a crazy trip there. I had a flat tire and trying to locate somewhere close to get a tire for my car was difficult. The donut that was put on my car was flat also. So, my dad and I was exhausted by the time we got to the hotel. So, for this man to check in three other people saying we got on his nerves, was so disrespectful. I couldn’t understand the frustration when we had just got there. Maybe he needs a break. I do not know!!!😔」
「Entire staff is amazing the hotel is very safe very quiet family oriented if I ever needed a mini vacation this was it Days Inn Northlake Parkway Tucker,Ga」
「The room and location is perfect . However the customer service could use improvement . Check out is 11 am they start knocking and calling the room phone at 8/9 in the morning. Border line harassment. This morning at 9:55 they started knocking banging on door and check out wasent for another hour I was nude as I was waking up the housekeeper tried to enter the room. Then at 11:02 we was bothered again .」
「Great staff and rooms. Was allowed to check in early without any additional charges. You do have to put down an additional deposit which I didn't see at check in online. But other than that this hotel has everything I needed including a microwave, stove top and a full size refrigerator in the room. I'd recommend anyone going to or towards Sandy springs to stop and checking on your travels.」
At first I was hesitant about the hotel, I came in last Thursday it was issues. I had a meeting with the general manager Mr Fred and I let him no my concerns, he assures me that he will address everything to his staff. Yes, he did and this is my 6 day at this hotel. Yesterday it was an issue with the hotel not receiving it's debit expenses coming thru. When I pay up front for my hotel, I didn't expect that long delay on yesterday. I been booking with with you'll for quite sometime I was given $10 saying inconvenience yes it was. I felt it should've been more because now I was delayed. I didn't eat at the hotel. The staff is ok.