「Facility & location: Ok, good
Clean: Pretty good
Service: The manager that day on duty(Oct 24 2025) checked me a room which other servant could not recognize even find the record in their computer which lead the room key failed soon later and the house keeping tried to open my door in another morning without any knocking because they were told the room was not booked yet. Don’t understand why she could be a manager on duty and she is supposed to be trained well to deserve a position from Hilton and its brands.」
「Got stuck in Newark overnight, as were many people that night, and I booked this room pretty late when there weren’t many options left. I was lucky to get it. It’s wasn’t far from the airport. The room was clean and the air conditioner worked well. The lady at the desk when I checked out was quite friendly. It’s a bit noisy because it’s on the main road.」