「Free shuttle to airport was my main reason for staying here. Room however was extremely smelly as they let pets stay in the rooms. I raised this with the duty manager and emailed but have received no response to date over a month later.」
ゲゲストThey say nothing is perfect, but this hotel came close! We received a friendly greeting upon entering the lobby, the check-in process was effortless, and although they didn’t have adjoining rooms they ensured that the second room was mere feet away. They allowed us to check-in a bit early into one room and called within 30 mins to inform us that the second room was ready. They also provided the cooktops so that we could make hot meals for our families. Everyone we encountered was very accommodating from the breakfast staff to housekeeping. Hot breakfast was a plus. The only drawback was that the ice machine was inoperable on our floor so we had to venture down to the first floor to retrieve ice.
The rooms were clean, modern, large and definitely accommodated a family of 5 (2 rooms for total of 10 guests). Many restaurants and plenty of shopping is minutes away, but nothing that shares the same street as the hotel although there is a McDonald’s across the highway inside a gas station. I think not being surrounded by eateries helped navigate entering and exiting the parking lot. Total consensus is we will return soon!
Ccharming_silasThe staff really made the experience above and beyond. We expected a very basic stay, the room and shower/bathroom was extremely clean. The check in/reception was really 100% amazing through and through. They make you feel right at home. Will book here again if needed in the future.
EEbenezerWe stayed at Home2Suite during our last trip to Houston but it was the one at Pearland. We arrived at this one late in the night and the staff at the front desk was very friendly. However once we entered the lift, we were welcomed with a strong greasy smell. The hall way had rug that was clean but obviously old.
The major concern was the room which had a hole in the ceiling inside the toilet dripping water all over the floor. The AC also wasn’t working well that even at 19 degrees Celsius, was still warm. Initial complain to the staff was met with no vacant room, that they were fully booked. We managed for the first three days because we were outdoors most of the time. The room was later changed to a more comfortable one.
The other thing was the swimming pool. My kids really wanted to swim during our stay but the staff mentioned that some handle to the pool was broken and that it was closed.
The breakfast was also good but with little varieties to choose from.
CCarey LoyHilton Houston Westchase: Comfortable Stay with Convenient Dining
The Hilton Houston Westchase provides a comfortable stay, particularly appreciated for its well-maintained and cozy rooms. While the hotel may have a more established feel, the comfort factor is definitely a highlight.
One of the perks of staying at this Hilton is its proximity to a variety of dining options. The hotel itself features the Rio Ranch restaurant, serving down-home dishes and wood-grilled steaks. They also have an atrium lounge for drinks and light bites, and offer all-day room service. A major plus for Japanese food lovers is the nearby Benihana located at 9707 Westheimer Road, Houston, TX 77042. It's easily accessible and offers a fun, teppanyaki dining experience.
Overall, the Hilton Houston Westchase offers a solid and comfortable experience, especially if you're looking for a convenient location with easy access to a great Japanese restaurant like Benihana.
TTracy MorganI scheduled a stay on the wrong date. The manager comped me $5. Not a big discount but every bit helps. The room was very clean though it had a strong bleach smell. Lots of contractors and their families staying in the hotel and talking outside our door til late and early next a.m.
ゲゲストI stay here 2-4 times a month when room rates drop.Fresh coffee in morning.No breakfast but alot of fast food places to eat all around here.Huge rooms with all amenitiesSoft bedsRoku TVs with cable..