「I really enjoyed the stay breakfast was delicious and it was super clean and centrally located. We've honestly stayed several places every time we go to the valley and this is my favorite so far honestly. Check in was fast and kind, even though we got there late we didn't have to stand and yell for help like other places. They have a little store inside incase you forget something which we didn't need but it was great to have. We wake up late and the cleaning crew came on the dot at the time we requested I loved it. We go several times per year so having a fair price at a great centrally located hotel was such a great gem. I am very relived I don't have to search for a great and good priced quality place to stay now.」
「Очень приятный чистый стильный отель, расположение идеальное, особенно если вам нужно на автовокзал. Понравилось практически все. Видно что к управлению отелем подходят с любовью и огромным вниманием.
Из минусов, то что при выселении вместо того чтобы вернуть депозит 25$, наоборот, вычли дополнительно 65$. После письма в службу поддержки исправили, но все равно осадочек остался.」
「El personal de recepción come no que de las dos habitaciones que reservamos solo le aparecía pago de una. Trip me cobró las dos, me puse en contacto con el chat y me atendieron dándome dos números de reserva. La persona del hotel cometí que no era su problema y que no habia disponibilidad . Finalmente al ver las comunicaciones con el chat el recepcionista accedió a dar las habitaciones pero dejando la tarjeta como garantía y sobre la tarifa que tenía en ese momento (mucho más alta de lo contratado por la alta ocupación) comentando que si en la mañana no estaba el pago de Trip ellos procederían al cargo por el importe garantizado.
Se entiende que hay errores o detalles en los sistemas pero la actitud de la persona fue descortés.
No recomiendo este hotel por el servicio de recepción」
「This is the first time I have a bad experience, I forgot an ítem (very small by the way) in my room, so I called the front desk requesting for it, they told me that housekeeping had it, but they can only keep it for a week, and then they send it to goodwill, I find this rule very unflexible, at least they have to keep it for a month at least, they didn't care Im a very regular client, sometimes I checked in twice a month.」
Llegamos al hotel y teníamos reservado con Trip una habitación king y con un sofá cama y cuarto grande .
Y nos dieron una habitación normal con cama king y mi hija tuvo que dormir en el piso
Así que quiero la devolución del dinero porque no fue lo que separamos . En el hotel dijeron que solo ustedes habían puesto una king . Y que ya no tenían nada para ofrecerme .
Nos dieron la habitación221
Cuánto me van a regresar ?
Espero su contestación lo antes posible
Muchas gracias
This hotel wasn’t overflowing with fancy stuff, but we were just hoping for a comfy place to crash, and it was delivered nicely! I’d totally recommend it to anyone looking for a clean and tidy stay. Oh, and a sweet surprise was that the internet was super fast!
상점이나 레스토랑, 마트 등이 가까워서 이용하기에 아주 편리했습니다. 침대도 넉넉했고, 방과 화장실도 깨끗했습니다. 로비에 직원도 매우 친절했습니다. 주차장도 넉넉해서 이용하기 좋았습니다. 주변이 조용해서 밤에도 편안히 쉴 수 있었습니다. 가족과 함께 맥알렌에 또 방문한다면 다음번에도 다시 이용하고 싶은 숙소입니다.
Was disturbed by a party next to my room .. The police had to come at 5:45 am to tell them to be quite .. didn’t stop them they continued till 11:am check out . Hotel has no security and told it was my responsibility to call in continued noise issue, don’t understand being as they have hallway cameras and could see that they continued to slam doors vape in hallways and 3 people walking hallways all night . Unbelievable