「Very clean room, and the staff were very friendly and accommodating. The facilities were well-maintained, and the overall atmosphere was relaxing and comfortable. I also enjoyed the food during my stay. Would definitely recommend and stay here again!」
ゲゲストRecommend a security team to assist guest with complaints that front desk employees obviously didn’t have time or the access to aide needs. I was insulted and disrespected by another guest, nothing was done nor suggested to assist me, no sensitivity to how emotional the situation was to me, and instead was forced to leave and then arrested for waiting outside the building for my minor children to come down because I pressed buzzer to once again ask for assistance in escorting them until they left the building. The night counter worker told inaccuracies as to me trying to re-enter the building which I never attempted, just simply pressed the button and returned to the car. My kids were left in tears from this nightmare
ゲゲストRoom was clean and quiet.
Breakfast was good and they actually left the food out until the time they said breakfast ended rather than packing it up 10 minutes early. The breakfast staff was even kind enough to ask us if we wanted anything else before they started putting the food away.
The complimentary day passes to the Massillon Rec Center were great, also. It was a very short drive or walk away, and the aquatic center, gym, and exercise room there were a nice amenity.
ゲゲストNice and clean hotel. Location was great. Some difficulty with the only one entrance and having to cross oncoming traffic. Slightly disappointed with breakfast options and quality but got through it. Staff was more than pleasant and helpful. .