This is a 4-star hotel. It is unacceptable that such a hotel does not have air conditioning. It is impossible to sleep at night, it is very warm even with the window open. I called the reception and they told me that the air conditioner was not working, I could only use it for heat. The receptionist's response was very rude. The hotel is located on the main boulevard, and it is very noisy. This is unacceptable for a 4 star hotel. I am very disappointed ! This is the reason for my low rating... the air conditioning.
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