For a hotel in this location, and with a 5-star rating, and with a property that has opened only two years ago, I have never been more disappointed. The "fresh" towels were not clean and had black spots on them. The bathroom tiles were spotted with the remains of cement from what seems to be a previous maintenance or could be from the days of construction. The shower drain does not work properly, you will need to turn off the water two or three times and wait for the water to drain out of the shower, otherwise it will overflow. The bed linens were torn. The curtains did not close all the way, there was always a gap either from the sides, or from the middle. When the heater switches on, you can hear what sounds like boiling water above your head. Water was dripping from the air conditioning unit in the room. Terrible Wi-Fi connection. After I shared my complaints to reception, Ali was nice and tried to solve some of the problems, while the other one said "you saw the pictures on [website] when you made your reservation". The pictures did not show the quality of furniture, and the positive reviews suggested good service. My experience was terribly bad.
自動翻訳