ベベク ホテル バイ ザ ステイ コレクション 大人限定(Bebek Hotel by the Stay Collection Adults Only)

Müthiş lokasyon bebek semti güleryüzlü personel ve loş dekorasyon harika bir boğaz oteli

私はホテルで朝食をとりに行きました、そして今日行く前にこのホテルに何度も来ました、そして正直に言って、私たちに対して非常に人種差別的でそのようなことを見たことはありませんでした、スタッフは私たちに対して非常に失礼で人種差別的でした、彼らは私たちを私たちと同じように扱ってくれました何もありませんでした、そして彼らは私たちを尊重しませんでした 私たちは来て30分滞在して正直に去りました 私は来週このホテルに予約しました、そして治療法を見た後、私は予約をキャンセルしました 人種差別と無礼、そして私は世界中を旅しましたヨーロッパ、イギリス、アメリカのすべてに行ったことがありますが、ここを除いて人種差別に直面したことはありません

ホテルの装いをしたトレンディなレストラン。地元の影響力のある人ならここに来てください。ただし、ホテルのゲストとしては、遠く離れたところにいてください。地元の人々が流れ込んでくる間、私たちは最初の夜を食べるテーブルが見つかるまで1時間待ちました。朝食サービスは存在しませんでした。水を補充してほしい、頼んで、注文したいのですが、頼んで、ウェイターはほとんど誰もサービスを提供せずに走り回っていました。奉仕するのではなく、見ること。私はスイートを持っています - 掃除してもらいます - ご想像のとおり、確認するように頼まないと掃除してくれません。スタッフは全身黒の服を着ており、クールに見えますが、ゲストにサービスを提供することはありません。彼らの唯一の目的は、地元の華やかな人々に奉仕することです。それは残念を通り越して、スイートルームでのサービスを何度も懇願したにもかかわらず、ここのクールな子供たちはそれを理解できないようです。来てポーズをとってください。ただそこに留まらないでください。

私の家族は、過去 20 年間、ベベック ホテルに来ています。ザ・ステイが購入して以来、このホテルに何が起こったかを見ると本当に残念です。新しいオーナーはホテルではなくナイトクラブの経営を優先している。音楽は毎晩流れていましたが、金曜日の夜には耐えられなくなりました。午前1時に音楽を下げてほしいとお願いしました。経営陣はそれをしないだろう。音楽が大音量で床が振動していました。私は 2 人の 80 代の男性と一緒に旅行していましたが、彼らは睡眠不足で非常に混乱していたので、翌朝チェックアウトしなければなりませんでしたが、ホテル滞在中にそんなことはありませんでした。私は眠れなかった夜の返金を求め、ホテルは同意しました。私たちはこれをコミットしたフォリオを持って出発しましたが、2時間以内にマネージャーからコミットメントを破棄するテキストを受け取りました。私が何十年も旅行してきた中で最悪のホテル体験でした。

素晴らしい屋上を備えた美しいホテルですが、ひどいサービスと非常に高すぎます。ホテルにほぼ 1 週間予約しましたが、サービスの質を考えると途中でチェックアウトする必要がありました。私がよく旅行するのですが、否定的なレビューを書いたのはこれが初めてであることを付け加えさせてください。

Rooms and suites have an amazing view (for the ones on the sea side). As for the rest it’s a huge disappointment, to say the least. You’d be much better welcomed in other hotels in Istanbul, especially for this price. They have a very nice terrace restaurant by the water, which you can barely access, except for breakfast. Food is nothing special. It is impossible to book it for lunch or dinner, even if you have a suite. The staff is very rude and doesnt care if you are a hotel resident. This same restaurant turns into a club (which you still can't access) with extremely loud music making it simply impossible to sleep until it stops ... After 5 am. On top of that, we had almost one hour in the complete dark as there was no power in the building. It’s clearly not a hotel. It’s a posh restaurant/club, with average food, high prices, rude staff, and some rooms available upstairs with low consideration for its residents.

I had booked 3 nights,Sept. 6-9, 2023 paying an extra night because I was scheduled to land this morning, Sept. 7th at 5:50am in Istanbul and wanted to make sure I could check in first thing in the morning upon my long journey from the States. My flights yesterday were all delayed several times and eventually cancelled due to storms in the Chicago, Detroit and Cleveland area. Obviously missed my connecting flight to IST makng it impossible to get there until the 9th without having to buy an entirely new air ticket. With all of that said, when I asked my travel agent (American Express Travel) to call to cancel, Bebek hotel refused to refund any of the $2726.38 that they charged in full on my card prior to my arrival. Very bad business. Do not book Bebek. Could not check in due to disasterious weather and they are not willing to accommodate.

Loved my stay everything was perfect the food service staff. I would stay there again for sure

My experience was nothing short of distressing, prompting me to assign the lowest possible rating, a mere 1 star, a rating that does not adequately reflect the depth of my dissatisfaction. If I was given the option to assign a rating below 1 star, I would have without hesitation. The behavior of your staff, who should epitomize hospitality and courtesy, was anything but that. The rudest, most arrogant, and most annoying hotel staff I've ever seen was here. My friends and I planned to meet at your restaurant's entrance at 13:00 for a meal without making a reservation. When my friend arrived at the hotel before me, she was told that they do not accept customers without reservation. However, I had eaten at this hotel many times without reservation. My friend called me to explain the situation and offered to meet somewhere else. When I wanted to talk to the hotel staff to clarify the matter, she refused to talk to me on the phone. Instead she claimed that if I was this desperate to talk, I should call the hotel’s general line for communication. I was already very close to the hotel, and when I arrived at the hotel within a few minutes, the staff member not only spoke to me in a raised tone but also displayed an utter lack of professionalism, clutching onto an electronic cigarette. Although The Stay is a local brand, I was faced with a situation that I never expected to encounter in a business that I thought was trying to become a chain hotel brand by opening hotels in very important locations. After arguing at the door for a while, she invited me to leave the hotel premises immediately. As time has passed, my anger is gone, but my disappointment remains. In my opinion, it is unlikely that the lady who works at your hotel’s entrance operates without oversight from her managers. Such appalling conduct can hardly be attributed to personal decisions indicating a severe management weakness. While many criteria such as customer satisfaction, employee satisfaction, supplier satisfaction in hotel management affect the position of that hotel in a global sense, I would like to inform that Bebek The Stay Hotel has failed in the first stage in terms of customer satisfaction. Your generic reply to this comment is worthless to me. I don't want you to waste your time with unnecessary apologies or excuses anyway. You should be aware that the quality of the products you offer, the beauty of your view, and the valuable name of your hotel can only be sustained with quality employees and happy customers. I hope you take it as constructive criticism. P.S. Electronic cigarettes are prohibited in indoor areas of hotels.