エクステンデット ステイ アメリカ セレクト スイーツ - ジャクソンビル - ノース(Extended Stay America Select Suites - Jacksonville - North)

Roaches was very loud from 95 behind to motel has roaches and the front desk lady was extremely rude

Had to call manager twice to get someone to let me into the hotel. After waiting over 1 hour and still not in my room, gave up and slept in my truck. Never again

I've never had such a bad experience with hotels. We ordered 2 hotel rooms. Came in at 10:30pm, no one was there to greet us. Had to call someone to get us checked in. Whoever we called, was not a happy camper. She was not happy to be there for sure. This place smelled like ****. 1 room had a cockroach, the shades were broken, and the sink was filthy. The other room, we couldnt get the lights on and had to call the lady again. There was a group of people outside behind the hotel with LOUD music and were having their own little party. To me it seemed like the employee was a part of it and thats why she was annoyed at being interrupted by us. We were leaving at 8:00a.m., no one was there to check us out. We ended up just leaving our keys at the desk, just like that. I DO NOT recommend this place.

I did not like the bad smell everywhere inside the building, I really like nothing in this property.

Staff had bad attitudes. Stay here with my daughter and I will ever book this hotel again. High crime area and room dirty, and advertisements is untrue. Went to the front desk to ask for 2 extra washcloths and was told I couldn’t receive this because it’s only 2 of us and it’s only allowed 2 per room!!!! I would not recommend this hotel to no one. Customer service at its worst. They talk and treat customers with disrespect!!

I do my reservation and they send me the confirmation number and all of that. Then when I’m arrive they don’t want give me the room because they don’t have rooms available. I lose my money and they don’t want give me a credit.

Never again Change room 3 times No hot water

Terrible hotel. Bedroom; bed; lights; area around; everything bad. The lady at reception was good in doing her job. That’s it. Conclusion: the worst 110$ (one night) hotel I ever spent.

The property isn’t as new as lit looks in the picture. The room could’ve used a good deep clean. There wasn’t hot water in the shower. The vent fan in the bathroom was very loud. Lousy bed.