The hotel itself is a proper 3 star place- that’s to reflect on facilities and the hotel grounds, but because of great staff and their awesome personalities, I have rated my stay 4 stars. Moreover, nice bits of green space here and there with flowers and palm trees, no issues with sun lounges, gym and jacuzzi indoor swimming pool and beach ball, tennis available . Most of the guests are elderly Spanish and German with families, sparingly mixed with French. Not many British people were there, what I found actually great! I could finally start learning Spanish and the hotel guests and the staff were very happy to support me on that. My husband speaks basic Spanish so we made plenty of friends during our stay. The hotel itself needs little bit updating, but that’s not a big thing to be honest, it’s not something that will make anybody’s stay awkward. The staff are amazing and very friendly to BRITISH people- as long as you respect them, they will make your stay best possible you can imagine in this hotel. Miguel (Milo) the gentleman who performs all the entertainment- what a lovely guy! He keeps going whole day, 6 days per week to keep guests happy! I have won plenty of sparkling wine bottles while playing their famous bingo 😉. Food is always fresh and it’s typical Fuertaventuran cuisine - with touch of European elements. So if you don’t like goat meat, salads and Spanish version of seafood, then that’s not place for you. There is abundance of wine (all 3 kinds available from tap) sparkling wine for breakfast if you wish- that’s an old Spanish regional tradition, beer unlimited from the tap and unlimited local spirits ( shocker). So if you don’t know Spanish culture at all and you expect everyone to serve you because you are British, then this place is not for you. It’s not a commercial stay at Royal Suite, which I really appreciated. I will definitely go back there. I have also forgotten to mention about beautiful UNESCO beaches nearby the hotel (10 min walk). Going to this part of the island your experience will be more nature related, so if you looking for enjoyment and flocks of people hanging around, then book in your stay in northern part of Fuertaventura.
There are plenty of plus points about this hotel, but it would only be fair to mention a couple of the factors detracting from the experience too.. Staff from the word “GO” were pleasant, friendly and helpful. Maids, receptionists, pool guy - everyone Impact of the property was highly impressive and will be even better when the piazza outside is finished. Pool was great, although it didn’t open till 10am, so no pre-breakfast swim Sun lounge was pleasant. As with the pool area there were plenty of sun beds The rooms are large, and mine on the 8th floor had a lovely sea view. The balcony was equipped with very comfortable furniture. Another nice touch was the free electronic digital safe A couple of things were annoying - the shower head was mounted so high that the jet went right over my head (5’11”) unless the flow was almost nothing. The fridge had certainly seen better days. The basin wasn’t mounted well and clanked against the wall. No microwave. The thing I found most frustrating was the lack of Wi-Fi. The reception staff must have sick of people asking about it. Hope it gets sorted before too much longer It’s a pity these small factors let the overall experience down. I did hear that there are some rooms that have been renovated. I sound like I’m whinging, but I’m not trying to. Overall I was happy and value for money made it a good experience