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Super friendly, attentive staff going the extra mile. I was sick when we arrived and they offered ginger and lemon at bedtime and brought a heater while we dined. Absolutely scrumptious meals every time. We will definitely stay here again and can highly recommend it for great central location and superbly priced.

Excellent small low rise hotel. Staff are friendly and honest. My lost bank card was returned with no attempt at use. The rooms are well equipped and pleasant. The lounge and restaurant are comfortable and food is excellent. Food does take a very long time to arrive however. Rosie the tortoise wanders around and sets a peaceful tone. Rosebank Mall and many good 'Zone' restaurants are a short walk across the road.

The service is non existant. No one answerred the "preferred" whatsapp messages or calls for 2 hours and there is no other way to contact reception as there are no phones in the room. The only place the aircon cools is 30 cm RIGHT in front of it and then it only works for 5 mins and swich off for 15. Then there is the mini fridge from 1950 that is producing so much heat you can cook your breakfast on it. One look inside the fridge, you can see the ice has completely coverred the freezer compartment, it clearly is not maintained. After finally getting hold of reception, the security guard was called to inspect the aircon. Could not get it working any better either. The room is uncomfortably hot in this hot weather. The espresso machine has not been cleaned in years and i am sure one will get violently ill if you had to use it. I was offerred another room upstairs, as it was safer??? to open the windows and get natural air in the room as the aircon is still as weak in all the rooms apparently. I would not recomend Courtyard Rosebank to ANY person under any circumstances as it is uncomfortable, ill equipped, no maintenance staff and no working aircons(which ironically was the reason i booked this hotel as the other suites in the area had no aircon). Maybe City Lodge Group should renovate this aging hotel and get proper working equipment and give their guests some value equal to the room rate they charge.

Highly recommended! Would stay here again. Very secure self-catering apartments with great facilities, well situated with easy access to the Gautrain and Mall. Excellent food and friendly staff that go the extra mile to help their guests.

I had a most comfortable stay. Breakfast was fresh with a really good variety of food choices. Super friendly staff. Clean well maintained environment and gardens. He Gautrain station just across the road makes for convenient travel to OR Tambo Airport.

I would like to thank Natasja Nel and her team for the exceptional customer service and attention to detail. We visited the hotel for business but the stay at this hotel made me feel right at home which is something every traveler wishes to feel when in a new temporary living space. I look forward to more stays at this hotel.