慌しい一日の終わりには、コーツランド ホテルでおくつろぎください。コーツランド ホテルは、セントジョンズの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はVcバード国際空港から約7kmの距離と、非常に便利な場所にあります。VC Bird MonumentやThe National Public Library of Antigua and Barbuda、Spring Gardens Moravian Churchなど、徒歩圏内に多くの観光名所があります。館内の様々な施設で、有意義にお過ごしいただけます。セントジョンズの当施設には、併設の駐車場があります。
2024.05.24
Had a fantastic stay at the Cortsland Hotel. I stayed there for two nights at the beginning and end of my holiday for easy transfers to the airport. The first room I stayed in had a patio with seating. Rooms have ironing board and iron. Kettle with teas, coffee etc. The room was a fantastic size and bed was comfortable. The air conditioning was superb. The second room I stayed in had a kitchen that was accessed through glass sliding doors. Washing up liquid supplied. Extensive range of crockery and utensils. This room was massive. The hotel is immaculate. Pool is large with seating and comfortable loungers. I had this area to myself during my stay. All hotel staff were incredibly friendly and welcoming. On arrival I was too late for dinner. Emily ordered me a pizza and drove me to collect this. I only ate breakfast here. It was a buffet breakfast and had fruit, orange juice, cereals, teas and coffee on offer. The hot choices included scrambled eggs, sausage, bacon and herb potatoes. There is a bar near the hotel offering food and drinks that can be accessed from the back gate of the hotel. The gardens are well maintained and extensive. I also ran out of cigarettes during my final stay. Hazel, the hotel owner, personally drove me to the supermarket to buy these. Shout out to Donny and Kella who made me feel welcome. I stayed here myself and felt incredibly safe. The bar was not open but drinks could be ordered at the reception. I would highly recommend this hotel. Customer service was second to none.
On the booking it asks for “special request”, (we asked for 1 hour early check in if possible because of our plane arrival time) and when we arrived she said it wasn’t possible. No problem! We know sometimes it isn’t possible. Went to the bar without complaint for an hour until the 3pm time she gave us to retrieve the key. When we got there we saw the original receptionist was on phone so I spoke to the colleague next to her (A family was sitting in lobby but no one at the reception desk). I said hello and told the colleague we had checked in but were back as instructed to get the room key, please. I was polite (In customer service 25 yrs). She said “ok I’ll need to ask her” and turned to the woman on phone (not sure if she interrupted her) and suddenly the woman on phone stood up and yelled at me “ma’am I’m going to need you to go ahead and take a seat!”. Like I was some unruly passenger on an airplane?? My husband was ready to tell her off and leave, but I chose not to further escalate the situation. I won’t allow anyone to bait me into meeting them on the low road. Once settled, I went back and said how she spoke to me was not ok and I had done nothing deserving of such treatment. She said “I’m sorry you’re offended” (not a real apology). I told her that actually it seemed as though my presence somehow offended her because I hadn’t even spoken to her. She said it was because she was already helping the other people in the lobby. I pointed out that I had no idea that she was helping them as they were not at the counter, and anyhow my inquiry was to her colleague (who wasn’t on the phone or speaking to anyone else), NOT her, so it made no difference. This time she apologized for “upsetting me” and said she did not want to damper our stay. Better, but too late, the unprovoked behavior ruined the stay. Asked or 1 hour late check out because of our flight departure time, which is normal in most 4 star hotels, and they did give it to us. We are from St Martin here visiting Antiguan friends. They brought us here for dinner the night before and we loved the location so decided to book. Safe to say, not how we expected to be treated, not 4 stars, never coming back. Rooms need updating, no washcloths, no water pressure. Woken at 7:30am by staff using a leaf blower outside the building. The beach is lovely, but for us that was it. Stayed on July 6, 24
Just relax and enjoy, switch your phone off and enjoy your surroundings. The hotel is fabulous, all the staff take great care in making your stay the best. The food is first class, the owners are hands on and make sure everything that leaves the kitchen is perfect. The pool is huge and wonderful to swim and has a shallow area for those wishing to chat n relax. We are here celebrating our 40th wedding anniversary which Emma the manager has made extra special, having a fabulous time.
Hodges Bay is absolutely beautiful! The resort is very unique and well designed. Every room feels unique and special! We stayed ocean front and garden view! Both were fantastic! The staff makes you feel like family. We had the pleasure of meeting the owners Jeff and Sarah and they are the kindest warmest people you could meet. The trip over to the prickly pear was an absolute highlight! We spent most days there. Captain Sean was great! Chef Wes, Veveen, and Ashanti were super kind and attentive! The main bar by the pool was our evening destination! Marvelous, Delvin, Anastasia and Kayenne were friendly and fun! I’ve told numerous people about our trip already! Sorry if missed anyone! Can’t wait to return!!!