This review is relatively objective - this USA road trip encompassed 5 properties in Alaska over 9 nights and a total of 25 over 47 nights. We stayed for 3 nights in June. Excellent pick up from the nearby airport (no noise)/drop off at the ferry port at Auke Bay. Our Deluxe room was large enough, comfortable and well equipped. Twin beds were not available, so a roll up turned the queen bed room into a twin. The shutters were not blackout, so the early sunrise did intrude. Decent linen and towels. The property, which is an old converted house ,felt welcoming and comfortably ‘non chain hotel’ furnished. Plenty of parking out front for those driving. No elevator for anyone with a mobility problem. Check in was efficient, but one of the issues we encountered was that none of the staff had any idea about the public buses that run directly in front of the hotel into town, locally and close to the Mendenhall Glacier NP. Yes there is a shuttle downtown (if you want to experience a massive ‘cruise ship alley’ shopping experience ) but the local buses ran everywhere (every 30 mins) and were tremendous value/much more convenient. No attempt made to even find the necessary information for us and no handouts/timetables available. At a hotel of this standard we expected better. Breakfast was to a decent standard, however, we did not appreciate being pestered/hassled upon completing breakfast to order content/time for the following day! A restaurant is advertised both on TA and on the roadside hotel board. Yes, dinner is available, but on a very limited ‘pre order’ menu.There is no liqour licence and we were brusquely told that we couldn’t drink our own wine with the meal as there were ‘under age’ employees on the premises. Not at all acceptable for a hotel of this class/price. Dining atmosphere zero! There are dining options available locally of the pizza/diner variety. What could have been a wonderful experience was marred by the above issues.
Very pleased with this hotel. We were in the 1 bedroom suite. Plenty of space. Looks to be recently remodeled. We stayed a total of 4 nights during 3 separate stays. The staff was great at dropping us off twice at the airport and at the ferry terminal and picking us up. All staff members we interacted with were very helpful. Not to many choices within walking distance to eat, but we quickly figured out the bus system. The Valley Restaurant nearby has good food.
Stay at ramada was a 4/5 with early check in and nice and supportive staff. Location was near and walkable from downtown. Every excursion pickup point is literally 5-10min walkable from hotel.
Only reasons for not giving 5/5 are
1. Room Phone was not working
2. Temperature control of Shower if our room was not working though they did provide alternate room just for shower purpose
I would recommend this hotel for nearness to downtown and especially friendly staff
The Hotel Baranoff in Juneau, Alaska, left much to be desired, especially considering its high price point. While the location may be convenient, the overall experience was disappointing due to numerous maintenance issues and lackluster amenities. Pros: - Convenient location in Juneau Cons: - Extremely overpriced for the quality offered - Numerous maintenance issues throughout the room - Outdated and worn-out facilities - Unhelpful staff Our stay was marred by a series of issues that shouldn't be present in any hotel, let alone one charging premium rates. The room's door handle was broken, requiring excessive force to open. Basic amenities like the shower, toilet, and fitted sheet were all problematic. The shower head and tub diverter leaked, the toilet ran constantly, and the bottom sheet didn't fit the mattress properly. The room's furnishings and technology were equally disappointing. The TV was comically small for the room size, and the desk lamp provided inadequate light for work. We also encountered issues with the in-shower toiletry dispensers and a malfunctioning nightstand. Customer service was lacking, with the hotel offering only a meager 30-minute extension for late checkout. This inflexibility, combined with the room's various issues, made for an uncomfortable and overpriced stay. Overall, the Hotel Baranoff is in dire need of renovations and improved maintenance. Until significant improvements are made, it's hard to justify the high rates for such a subpar experience. Travelers to Juneau would be wise to explore other options or adjust their expectations accordingly if choosing to stay here.
Given that there are not many choices of hotels in this small regional city, Four Points is definitely a nice choice. The location is right next to downtown Juneau and the cruise port is right in front of the hotel. I definitely recommend a room facing the harbor. It was about a ten minutes taxi ride from airport to the hotel, which costs around $25 one way. All the rooms have gone through the latest renovation featuring the latest Four Points branding. There is free WIFI and while the speed is a bit inconsistent, it is pretty good. I did not download anything but for watching youtube, it is okay. The rooms are comfortable and clean. The staffs are nothing but exceptionally friendly. There is a sports bar/restaurant attached to the hotel, but downtown is literally just next door. So you get plenty of choices in terms of food, as long as this small town is able to offer. Wells Fargo is near the hotel too. I will definitely not hesitate to stay here again if I visit Juneau again.